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Receptionist Jobs

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The receptionist has a very unique role within office jobs, because he or she will be the first face representing an organisation to visitors, and employees arriving at work. Without exception receptionists will need to be presentable, personable, calm under pressure and polite at all times. Often companies want their receptionists to have a lively personality and a good, clear speaking voice. What are the typical duties of a receptionist? They will be answering inbound phone calls, dealing with general enquiries, posting out information, and carrying out additional admin duties. Employers look for people with a relaxed manner, experience of the latest telephony or switchboard systems, and often it will help to have a related diploma or even a degree in business administration. Multilingual receptionists are in demand, particularly where calls from international offices are coming through. Specialist skills will be expected for medical receptionist jobs, legal receptionist jobs and financial receptionist jobs, or at least an understanding of these sectors. In smaller organisations the receptionist will be working at the reception desk alone, but for large corporates such as insurance companies or retail head offices, and in hospitals, hotels and universities there may be a several people running the reception area. Job shares and part-time working are both common in receptionist jobs. The typical salary for a receptionist is £15,000 per annum, but in some cases this can rise to £30,000. Often duties are expanded beyond registering visitors and directing phone calls to include word processing, and light admin tasks. Pressure can come in the form of a deluge of calls, or dealing with agitated, rude visitors.