Sales / Customer Service Roles

Sales / Customer Service Roles
£300-£500 Per Week Average Earnings Paid Weekly

Sales and marketing company expanding across the country.
We have at least 10 opportunities in Sales and Customer Service.
* Skills required:
* Good communication
* Excellent Customer Service
* Hard Working
Sales experience is ideal but not necessary as full product training is provided.
For an immediate appointment please apply online.

Technical Customer Service and Support Consultant

We are looking for the ultimate tech savvy individual who not only delivers great customer service but possesses the rare
combination of sincerity, warmth and a fast-paced attitude to problem solving. So if you have 'the gift of the gab' and
the technical skills to back it up, please read on.

Your day to day duties will include:

·Perform first and second line support for client services and support issues, ensuring these are carried out to the
complete satisfaction of the customer

·Perform daily maintenance tasks on customer networks and servers

·Keep users informed on status and progress of service tickets

·80/20 split role (subject to business requirements) between Technical Support and Sales Administration (no direct sales)

·Taking responsibility for customer requests and liaising with the Service Desk to arrange installation

·Outlining customer needs in order to correctly identify any necessary products or services needed and sourcing products
with an eye of experience when required

·Preparing tailored quotes for a wide variety of situations

·Ad-hoc supporting duties to directors

Essential experience:

·Previous experience of working in an IT role, preferably a Helpdesk position

·Support of all Windows Server and Desktop Operating Systems

·Technical understanding of LANs, WANs, fileservers and other networking hardware

·Microsoft Office applications

·Previous experience of preparing quotes for client requests

·A full driving license is ESSENTIAL

Must demonstrate:

·Excellent interpersonal skills in interacting easily with customers and team members

·Fantastic communication skills to enable you to give clear, concise instructions with patience and courtesy via
telephone, email or face to face

·A proven experience working in an IT environment

·Ability to analyse problems and quickly identify possible solutions

·First-hand experience of computerised administration systems

For bonus points, you'll also have experience of:

·Internet connections/router configuration.

·MS Small Business Server

·Windows IIS

·Exchange

·Server backup software

We are consistently exploring the industry and never sit back on our laurels so as a company, we're growing rapidly and
evolving all the time. We're excited about learning and need a personality who'll fit in and learn with us as we toy with
new concepts and always stay one step ahead.

PLEASE DO NOT APPLY IF YOU DO NOT HAVE THE NECESSARY TECHNICAL SKILLS

Simply Office Jobs

Sales / Customer Service Roles

Technical Customer Service and Support Consultant