Simply Office Jobs

PPI Case Reviewer

Our client is large professional services business.

The Assignment
This role is required to provide the client with support in processing customer claims for Payment Protection Insurance (PPI). This will involve dealing with a high volume of complaints. You will prepare appropriate responses in accordance with internal procedures ensuring the business provides a continuous high level of customer service.

The Candidate
Candidates must have previous experience of working within Payment Protection Insurance and dealing with customer complaints. You must be able to demonstrate a high level of attention to detail and the ability to manage large workloads effectively. Strong verbal and written communication skills are essential.

Locations are Manchester and Leeds

Claims Advisor / Accident Advisor / Customer Service Advisor

Claims Advisor
/ Accident Advisor / Customer Service Advisor

Blackpool,
Commutable from Preston, Fleetwood

Salary starting from £12,497 up to £17,155 depending on skills and knowledge

Our client provides industry-leading
services and solutions to the motor insurance sector and are currently
recruiting for several positions including a Claims Advisor and Customer
Service Advisor. Offering a salary up to £17,155 depending on skills, these
positions are available in Blackpool.

Recruiting, developing and retaining
talented staff is vital to our clients success, because an unrivalled level of
professionalism and customer service lies at the heart of their approach to
business. Their team of quality personnel has helped them to build their
excellent reputation.

Within the Accident Advisor role key
responsibilities will include the provision of a high level of customer care at
all times ensuring phone queries are dealt with and targets are met. You will
be required to manage an allocation of referrals from initiation to service
provision maximising hire and sales opportunities whilst providing World Class
customer service. Educated to G.C.S.E level or equivalent, you will be a confident
user of Microsoft packages and be a confident keyboard user. Previous
experience of a call centre environment is desirable but not essential.

Within the Customer Service Advisor
role you would be required to be educated to G.C.S.E level or equivalent, a
confident user of Microsoft packages and a proficient keyboard user. You will
be responsible for managing an allocation of claims whilst providing a high
level of customer care to internal and external customers alike. You must
possess an excellent phone manner, a high level of data entry accuracy and the
ability to deal with complaints in an efficient and professional manner.

Within the Claims Advisor role you
would be required to be educated to G.C.S.E level or equivalent, a confident
user of Microsoft packages and a proficient keyboard user. You must be a
tenacious and driven individual who is able to effectively communicate both
orally and written. Assertive in your approach, you essentially must be a
confident negotiator. With a real drive and motivation you will ensure you are
able to make decisions in line with meeting set targets. The ability to work on
your own initiative as well as part of a team is also essential.

Previous experience of negotiation
and recovery within the motor insurance industry is desirable but not essential

To apply for this
exciting opportunity please click on the apply button and forward your CV to
us. On receipt, we will email you our client’s application form for completion.

Call Centre First Line Manager - Lancashire

Call Centre First Line Manager - Lancashire

Our client is a leading UK corporation with a current requirement for experienced First Line Managers who will be required to lead a team of Customer Service Advisors to deliver excellent results in a combination of service, sales and loyalty with the customers that their team deals with in a highly efficient manner.

For this role you will be in charge of the following Key performance Indicators;

Service - First Contact Resolution, driving an outstanding customer experience that is felt not by just but by our customers, whilst bringing our values alive to achieve this.
Loyalty - Ensuring through excellent customer service in dealing with queries and providing customers with the products and contracts that they need to keep them using our client in the future.
Sales - Offering the products that the customers want and use to increase revenue for the business and satisfaction and loyalty in our customers.
Efficiency - Ensuring the advisors deal with customers in an efficient manner both for the benefit of the business and dealing with our customers in an efficient manner that requires the lowest possible effort on their part.

Responsibilities;

Coaching in a motivational manner to improve advisor performance to the highest standards through behaviour and technical coaching whilst also ensuring compliance is adhered to.
Able to plan an individual's development effectively to meet challenging targets and recognising achievement consistently in that individual.
Communicate effectively and honestly with advisors to enable the best possible performance within the team using a variety of methodology in coaching styles.
To build and maintain good relationships within Customer Service and across the business to create benefit for the team, the site and the business as a whole.
To be able to demonstrate an excellent knowledge of Key Performance indicators, what drives them and why the targets are set as they are for the business.
To demonstrate an outstanding knowledge of products and processes within own product areas.
To maintain and support the culture of the site at all times, setting the example as a role model and addressing any issues that contradict the culture and impact the site.

Skills/Experience;

Management experience within a challenging environment involving customer service and selling
Experience in leading and developing a team of people to achieve excellent operational results combined with excellent coaching/mentoring skills
Great Customer Service ethos
Strong team ethos and great communication skills

Start Now - Sales and Customer Service - No Experience Needed!

We are currently recruiting for an enthusiastic sales and customer service team for our Manchester City Centre location. Representing national high brand clients and full product training provided, this could be the opportunity you have been looking for.

No previous sales experience is required as we have a team ready to coach and develop you in all aspects of our business and clients, but previous customer service experience is an advantage.

Successful applicants will;
- Have great customer service skills
- Be a team player
- Be looking for a new challenge
- Be focused towards hitting targets
-
You will be responsible for;
- Delivering high quality sales performance
- Understanding clients and customers requirements
- Generating a high customer service skill set
- Promoting and delivering our client to people

Benefits include
- Full Product Training
- Travel Opportunities
- Great working environment

£250 - £500 per week - Average Earnings!

ALL CANDIDATES MUST LIVE IN THE UK - MANCHESTER AREA AND MUST BE ABLE TO COMMUTE TO OUR MANCHESTER OFFICE DAILY

IMMEDIATE STARTS AVAILABLE!

APPLY ONLINE NOW !

Automotive Sales Administrator

Automotive Sales Administrator
Location Ashton: under : Lyne
Salary GBP Competitive + Benefits

Our client is the largest independent operator of franchised motor car dealerships in the UK. Selling a broad range of new and used motor cars and commercial vehicles, our client represents over 20 volume brands including Citroen, Fiat, Ford, Nissan, Renault, and is the largest Vauxhall retailer in the UK. Today our client represents over 180 volume dealerships with a nationwide coverage spanning all parts of the UK.

Our client currently has an opportunity for a Sales Administrator to join their team at their Ford dealership in Ashton: under: Lyne.

Your key responsibilities will include:

Ordering and invoicing vehicles.
Stock management, stock checks.
Taxing vehicles and controlling vehicle transportation.
Supporting and providing a quality service to the sales function within the dealership is an essential part of the job role.

The successful candidate will be a team player who possesses excellent communication and administrative skills. You will also be able to demonstrate an ability to work effectively under pressure in order to meet deadlines.

If you feel up to the challenge and have the relevant experience and ability we need, please click on .

Key Words: Administration, Admin, Administrator, Sales Support

Additional Locations: Ashton : under : Lyne, Manchester, Oldham, Stockport, Hyde

No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community. You should receive a form of response within 28 days of applying.

Sales / Customer Service Roles

Sales / Customer Service Roles
£300-£500 Per Week Average Earnings Paid Weekly

Sales and marketing company expanding across the country.
We have at least 10 opportunities in Sales and Customer Service.
* Skills required:
* Good communication
* Excellent Customer Service
* Hard Working
Sales experience is ideal but not necessary as full product training is provided.
For an immediate appointment please apply online.

Customer Advisor / Contact Centre / Inbound / Shared Services (Retail)

Customer Advisor / Contact Centre / Inbound / Shared Services (Retail)

Salford, Manchester – commutable Stretford, Prestwich, Swinton, Eccles

£15,000

Currently seeking Customer Advisors to join a Human Resources Shared Service team within a retail organisation, based in Salford Quays, Manchester. As a Customer Advisor, you will contribute towards the team’s aim to exceed its customer’s expectations consistently by resolving their queries at the first point of contact, whether via email or phone. This role attracts a salary of £15,000.

Acting within the customer service principles the Customer Advisor will resolve any HR service queries providing accurate information and support in a confidential and discreet manner (HR knowledge is not required). Ensuring customer satisfaction through service levels you will proactively develop and maintain positive relationships with internal and external customers. Supporting colleagues with a timely and constructive approach you will contribute to positive working relationships within the team.

In this fast paced environment the Customer Advisor will achieve defined performance management KPI’s along with identifying progress areas for personal development whilst simultaneously improving the service.

The ideal candidate will share a passion for exceptional service and, like them, believe that nothing is too much trouble when it comes to meeting customer and business needs.

This role is ideal for you if you enjoy liaising with customers over the telephone or email, problem solving or have experience in a customer contact centre role and are looking for a customer advisory role with a difference. If this sounds like the career move for you then apply now!

Our client is one of the UK’s leading retailers.

Please note this role will require shift work between the hours of 8am-6pm.

Keywords: Customer Advisor / Contact Centre / Telephony / Inbound / Shared Services / Retail

To apply for this exciting opportunity please click on the apply button and forward your CV to us. On receipt, we will email you our client’s application form for completion.

Sales / Customer Service Reps Required: Paid weekly

Sales / Customer Service Reps Required.
£300-£500 Per Week Average Earnings Paid Weekly

We are a Sales and Marketing company, part of a large international network and are working with a huge established
client which is now expanding.
Due to massive success in previous campaigns we are now more in demand than ever before. Our clients want us to represent
them in new campaigns, cities and countries and we have opportunities for 18+ people to join us and learn new skills in
an exciting and fast-paced industry.

We provide full coaching in the following areas:
*Sales and Marketing
*Customer Service
*Business Development
*Campaign Management
*Team Building
Sales experience is not necessary as our philosophy is to support and develop the individuals in the company from
entry-level sales right through our business development program with high quality advice and guidance.
The roles would suit individuals who are ambitious ad self-motivated.
A positive mentality is vital in sales and excellent communication skills are advantageous.
The interview process has begun so please respond promptly. If you feel this opportunity is for you and want to start a
career in sales and customer service then apply now to our sales recruitment team.
Previous experience in the following may be relevant but not essential:
Sales, Customer Service, Marketing, Business Development, Sales Team Leader, Sales Management, Campaign Sales, Product
Sales, Tele Sales. Sales Trainer, Sales Trainee.

Keywords:
Sales, customer service, marketing, business development, business opportunities, business advancement, business
opportunity, business opportunities, business experience, summer work, summer opportunity, summer opportunities, sales
team leader, sales management, sales experience, sales representative, campaign sales, product sales, telesales,
telesales experience, sales trainer, sales trainee, sales opportunity, sales opportunities, customer service experience,
customer service positions, customer service role, customer acquisition, retail experience advantageous, bar experience
advantageous, customer service experience advantageous, leadership experience advantageous, café experience advantageous,
no experience necessary, no experience required, graduates welcome, non-graduates welcome

Direct Sales & Marketing: No experience Necessary

Everybody starts from the beginning and develops from there. You don't need experience as we teach you all you need to
know about direct sales & marketing. If you feel you can do sales well and would welcome the opportunity to go beyond
field sales and develop into both personal and business areas, then this is for you.

We are a marketing and sales company based in Manchester but part of a large organisation. We pride ourselves on
developing people and optimising potential. Our sales people make a good income and if you wish to further your
opportunities there is a chance for everyone.

We seek people with a great positive attitude, a 'can do' approach, hard-working, self- motivated, ambitious and
willingness to learn. If this sounds like you then join our journey!

To be considered for this opening, you must:
-Possess excellent time management skills
-Pay close attention to details
-Be organised, proactive and efficient
-Be able to work under pressure
-Be able to work awith like minded people and individually
-Be able to collaborate closely and communicate clearly with other individuals and departments

We cover all areas of direct marketing, as a company we work with all aspects of the marketing field. Short-listed
applicants will be invited down for a 15 minute preliminary meeting to find out everything you need to know about the
opening. This is a highly competitive industry, which pays performance.

DIRECT SALES ADVISOR : TRAINING PROVIDED

We are an ambitious sales and marketing company and due to client demand we are expanding and opening new offices this
2012.
We are looking for a number of people to fulfill various sectors of our business including Sales, Customer Service,
Marketing and Business Development all rolled into one.
Our mission: To coach and develop entry-level candidates so they gain the experience they need to build a successful
career in the area of sales, marketing and customer service.

Successful applicants will benefit from:
- On-going coaching in a great environment
- National and international business trips
- Excellent progression opportunities (as a company policy we do not outsource managers, so the opportunity to become one
can be given to any potential entry level candidate)
- Great earning potential
- Progression based on performance and not seniority
Experience in the following areas would be advantageous but NOT necessary: Customer Service, Sales, Marketing, Customer
Service, Retail Management, Call-centre, Retail, Business Development.

The recruitment process has already begun for the 2012 so please respond promptly.