Welfare Benefits Administrator BLUW71399
Salary - £15,000 per annum
In its early years, New Start Homes provided services for just a small number of vulnerable adults, but now New Start has grown into a well-established and successful organisation.
We employ a committed workforce of 120 members of staff, who provide a broad range of residential and social care services designed to meet the diverse needs of over 300 vulnerable men, women, children and young people across Merseyside.
We are now looking for a Welfare Benefits Administrator to join us in Liverpool to provide practical assistance to New Start’s service users in completing and submitting all applications relating to welfare benefits and Housing Benefits in addition to assisting the team to develop, review and implement systems to process and monitor all data relating to such claims.
Within the role you will be pro-active and reactive in maintaining the claims for Housing Benefit, UC, JSA, ESA, DLA and PIP in respect of individual service users, establishing and maintaining good working relationships and liaising with the benefit administering agencies, local authorities and the voluntary sector on behalf of service users. You will undertake financial assessments for service users, ensuring that they are aware of their appropriate welfare benefits and develop and produce appropriate literature and materials in plain English appropriate to the changing needs of service users.
To be successful you will be educated to A-level standard (or equivalent) and will ideally hold a degree standard (or equivalent NVQ Level 5 or above), a nationally recognised computer qualification (e.g. NVQ, ECDL, ITQ), preferably to Level 3 standard with an excellent knowledge, understanding and application of Microsoft Office including, Access, Excel and Word.
In addition, you will also have the ability to develop a creative approach to continuous improvement through reflection on own practice and behavior, the ability to work in an open and honest manner in line with organisational values, the ability to anticipate and identify problems and find solutions, making informed decisions and judgements and display self-motivation, initiative and commitment.
You must hold a full UK Driving License to be considered for this role.
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.