Description
<p>Achieve and demonstrate steps to exceed KPI target expectations.</p><p>Review forecasts and ensure appropriate staffing and equipment levels.</p><p>Manage the O/T / Agency procedure including both mid week to week ends</p><p>Working in partnership with the agencies on site, support the temp to perm process, with effective feedback and sign off.</p><p>Ensure all Factors effecting change to plans are communicated including “reasons” for change to operational norm and the desired outcome</p><p> </p><p>Feedback results of any change to the team</p><p>Establish daily meetings with all key staff to update on progress and planned activity and Record and Action all issues arising from meetings</p><p>Establish area specific Action teams to gain grass root input. (i.e. Picking, Packing, Returns, singles, put-away etc)</p><p>Ensure operational areas are safe and clear of rubbish, hazards and unsafe practices</p><p>Delegate functions to operatives and clerical staff, maintaining monitoring and control</p><p>Resolve problems of shortage or excess of resources to meet demand on a daily, weekly, monthly and seasonal basis.</p><p>Monitor and ensure that all production standards and deadlines are met.</p><p>Manage the use of additional resources with agreement of your line manager such as additional hours, overtime; agency or temporary staff within limits set by the Head of Operations/ General manager on a daily, weekly, monthly and seasonal basis.</p><p>Establish a positive working relationship with the client and all associated functions, product teams, transport providers, IT systems, quality and other service departments and resolve problems to the benefit of the business.</p><p>To achieve the targets and assist the operation by undertaking manual tasks when necessary.</p><p>Manage all known or anticipated events on a weekly, monthly and seasonal basis to ensure that production standards are continuously met by taking appropriate and timely action.</p><p>Ensure that through the effective control of resources all operational deadlines and standards within area of responsibility are met.</p><p>Manage Performance standards for operations, housekeeping and administration as depicted by the head of Operations / General manager.</p><p>Regularly monitor actual performances against standards and take the necessary action to maintain and improve.</p><p>Implement the Head of Operations / General Manager’s instructions with regard to all aspects of the role including supplier liaison, team queries/problems, HR, Training, administration and organisation issues.</p><p>Working to set time-scales and deadlines whilst maintaining a professional and courteous manner.</p><p> Qualifications </p><p>· 1 years experience as a Team leader or similar</p><p>· Relevant industry experience</p><p>· People Management Experience</p><p>· Excellent communication skills, both verbal and written</p><p>· Ability to work individually under his/her initiative</p><p>· Ability to plan and prioritise workload</p><p>· Microsoft Outlook, excel and word</p><p>· GCSE or equivalent in English and Mathematics</p><p>· Takes ownership of processes</p><p>· Takes responsibility for own workload & priorities</p><p>· Analytical approach to problem solving</p><p>· Reliable, Honest</p><p>· Organised, Accurate, with an attention to detail</p><p>· A focussed and flexible approach to work</p><p>· Commitment</p><p>· Self starter </p><p>Benefits </p><ul>
<li>Staff Discount</li><li>Free on-site parking</li><li>Modern and clean working environment</li><li>Career development and progression</li><li>Subsidised Canteen</li><li>Company Training</li></ul>
