about 1 month ago
Training Executive - Haddenham, HP17 Buckinghamshire
Salary: £16k to £20k Depending on Experience + Generous Benefits
Commutable from Thame, Aylesbury, High Wycombe, Tring, Bicester, Abingdon, Oxford, Milton Keynes etc.
Our client provides a market-leading software solution that provides financial advisers with access to comprehensive data and functionality regarding financial products, platforms and funds. They are a fast growing and successful brand who are based in Haddenham (near Aylesbury) and are a great place to work with some great Glassdoor reviews!
In anticipation of significant growth in user numbers, our client are currently looking for someone to join the Customer Success team as a Training Executive.
Your primary role will be providing customers with telephone based training on their software products.
You'll answer incoming calls, respond to incoming emails and contact customers requiring training support.
You'll also provide cover for the Customer Support Consultants as and when required.
To be considered, you must have previous experience of telephone-based contact with customers - ideally both inbound and outbound calls - plus experience of training other people in new skills.
A high level of IT literacy is also essential.
You don't need to have worked in financial services or software training before, but you need to be a quick learner who's prepared to swiftly develop an in-depth knowledge of how the financial advice market operates in the UK and how software and services support advisers to deliver professional, efficient and compliant advice.
In return, they offer an interesting role, supporting a market-leading product, within a flexible and collaborative work environment. This role offers a salary of £16-20k (dependent upon skills and experience), plus a generous benefits package. This is an excellent entry level role for anyone interested in starting a career working in IT and or financial services.
You'll also benefit from all the other great things about working for our client. In particular, they have a commitment to employee wellbeing that includes:
Flexible, collaborative and sociable working environment
5 weeks' holiday (plus the option to buy more)
Very generous pension scheme
Comprehensive package of insurances (including Life, Critical Illness, Medical and Dental)
Employee Assistance Programme
Contributions towards gym/sports club membership - plus fitness classes on site
Social, sporting and charity support activities throughout the year
Free parking, plus showers and a bike shelter to support cycling to work
Free tea/coffee/squash and fruit
Please apply with your CV. Our client requires candidates to complete a short questionnaire as part of the application process. This will be sent back to you once you apply.
Please only apply if you match the criteria outlined.
Candidates must already have full rights to work in the UK. VISA sponsorship is not available.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
15 days ago
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