Trainee Service Advisor,
Contract Type: Permanent
About the role
An opportunity has opened up for a driven and customer focused individual to join our team Lookers as a Trainee Service Advisor in the Greater Manchester area. Here at Lookers we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and responsible to join our team.
This key position has a major part to play in achieving dealership success by providing a professional service to our Service customers.
· Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department
· Advising on technical queries or issues
· Booking vehicles into the department for work to be carried out
· Informing customers of the progress of their vehicle
· The ability to work independently in a busy, pressurised environment is essential
· Customer focus, relationship maintenance and communication skills are of paramount importance in this role
· Technical skills and experience are essential
· The successful applicant will be self-motivated, with a proactive approach to customer service
· A flexible approach to the role is required as the opportunity to become involved in other areas of the business is possible.