Traffic & Resource Manager - Leading Digital Marketing Agency
£35,000 - £40,000 + Benefits Package + Perks
Who we are:
We are leading specialist digital marketing agency providing advertising, creative, insights & analytics, strategy and technology solutions globally.
We are 150 strong with offices in Brighton, Portsmouth, London, China and New York.
In 2017, we created and ran digital advertising campaigns in over 100 countries, for clients from 15 nations.
The Traffic and Resource Manager Role:
We have an opportunity for a full time Traffic & Resource Manager with at least 18 months experience in a Traffic or Resource Management role working in a fast-paced digital agency. This is a new role for us so we are looking for someone who can make it their own and help us to shape the Resource Management function within the agency. As Traffic Manager you will be responsible for scheduling time for all bookable resource across different disciplines in line with project plans and delivery dates.
You will be responsible for…
+ Forward planning the weekly resource schedule, holding a centralized view of all client, new business and internal project work requiring resource.
+ Keeping the workflow running seamlessly through the agency. Working closely with Project Management and Client Services to ensure projects are booked in early enough to deliver on time, quality and budget.
+ Pre-empting scheduling clashes and resolving issues before they happen.
+ Managing a busy and ever-changing Resource schedule on a day to day basis
+ Understanding who does what and how things are made in Digital Advertising (in order to allocate the right skills and time)
+ Relaying scheduling information in a timely fashion to ensure the team know what they are working on
+ Supporting Client Services with Delivery but equally ensuring process is followed. You will need to have a firm but fair attitude.
+ Pro-actively managing the Schedule to ensure KPI targets are met for forecast Billable Utilization
+ Monitoring timesheets to ensure accuracy and timely completion (for bookable resource)
+ Providing regular reports on forecast utilization actual
+ Working with Client Services to understand peaks and troughs in workload and forward plan accordingly.
+ Holding weekly Resource Meetings with Project Management and Client Pods to ensure all resourcing is in place.
+ Managing Traffic/ Resource Management processes and ensuring they are adhered to across the agency.
+ Helping to define new processes where needed and embedding the Resource Management function within the agency.
What are we looking for?
+ Minimum 1.5 years experience as a successful Traffic Manager in a Digital or Creative Agency
+ Excellent forward planning and scheduling skills
+ Experience of using scheduling software
+ Proactive approach to Problem Solving
+ Good people person, a brilliant communicator
+ Able to work independently and take initiative
+ Great Influencing and negotiation skills
+ Digital delivery experience / knowledge of how things are made
+ Excel guru
And what’s in it for you?
As well as a unique working and reward environment we also treat our staff to; 25 days’ holiday, cycle to work scheme, flexi-time, pension scheme, gym or travel subsidy, childcare vouchers, birthdays off and fresh fruit and fantastic local cakes!
We'll take care of your career. Personal development is at our core and everyone has a tailored progression path designed to suit them.
You may have worked in the following capacities:
Studio Manager, Resources Manager, Agency Resource Planner, Agency Traffic Manager
Interested? Just Apply Below...
...But first, by applying you consent to your application being processed and passed to the recruiting client for review for this vacancy only in accordance with the Data Privacy Notice which can be found on our company profile and/or website. If you have any pre-application questions please contact us first quoting the job title & reference number. Good Luck. Team RR.