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7 months ago
Salary: £18k per year
Location: Brighton
Job type: Permanent
Contact: Marc Fielden
Category: Telesales Jobs


Salary £18,000

Main Role:

To provide a telephone sales service to the Trade Wholesale customer portfolio custom in support of the UK Trade Sales team. In order to maximise sales opportunities and achieve excellence in customer service.

Key Responsibilities:

  • Manage the range of company products to a selection of pre-agreed customer accounts
  • Increase sales through proactive calls to agreed customer base
  • Develop promotions in association with marketing department
  • Respond to basic technical questions and provide data or redirect as appropriate to Technical Help Desk
  • Cross reference to competitors products
  • Creation and activation of new accounts
  • Maintain KPI’s for Telesales
  • Management of Order Book for Customers
  • Log all calls & activities on CRM.

Person Specification:

  • Telesales skills
  • Excellent communication skills both oral and written
  • Good IT knowledge in Excel, Word and Email
  • Professional manner
  • Ability to deal with difficult customers
  • Positive attitude
  • Resilience

If you are interested in this opportunity, please contact Marc Fielden at Prodigium Group onand send you CV to marc@prodigiumgroup.com

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