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8 months ago
Additional Resources Ltd
Salary: £20000 - £32000 Per Annum
Location: Leeds
Job type: Permanent
Contact: Naomi
Category: Finance Office Jobs
Telephone Mortgage and Protection Advisor - Leeds

Salary: Basic 20K : 32K (OTE 60k)

Key Words: Telephone Mortgage Advisor, Mortgage, Mortgage Broker, Mortgage Consultant, Mortgage Advisor ceMAP

The company

Our clients deppartment The Mortgage Hub is a new department being established alongside an already thriving Mortgage business. The team will work with new lead sources generated through a variety of campaigns with leads converted into potential mortgage to be written by their team of telephone advisors.

The Role

To convert leads of varying quality into Mortgage business at an acceptable level and to maximise cross sales on Protection and General Insurance. The candidate must ensure knowledge of our industry is up to date to follow and adhere to compliance rules and regulations. They must follow MAB guidelines on the sales process and maintain a licence enabling them to trade under MAB supervision. This individual will also work closely with our Mortgage Admin Support Team to ensure timely completion of business and reconcile business reports, reporting to the results to the Mortgage Services Director.


CeMAP Qualified
Previous Mortgage Broker experience ideally telephone based
High quality communication and presentation skills
A minimum of 1 years’ experience working in a similar role.
Articulate, with excellent verbal and written communication skills.
Good keyboard skills, competent in MS office and internet applications.
Professional telephone manner, showing confidence and patience when dealing with customers and clients.
Show commitment to excellent customer service.
Ability to work accurately and possess a ‘right first time’ mentality.
Ability to work on own initiative as well as being a team player.
Able to prioritise workload, and work under pressure to meet deadlines.
Enthusiastic with a flexible positive ‘can do’ attitude.

Key Words: Telephone Mortgage Advisor, Mortgage, Mortgage Broker, Mortgage Consultant, Mortgage Advisor ceMAP

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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