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3 months ago
Flight Centre Travel Group
Salary: £40K - £50K (DOE)
Location: New Malden
Job type: Permanent
Contact: Recruitment Team
Category: Typing Jobs

Flight Centre Travel Group, one of the world’s most successful travel selling companies is growing rapidly in its corporate brands, which means we're scouring the nation for a talented professional to become a Technical Writer. Based in our Head Office, in New Malden (14 minutes from Clapham Junction), you’ll help the Bid Writer prepare top-notch technical documents (e.g. detailed responses and diagrams on infrastructure, IT security, disaster recovery etc.) used to pitch for contracts and create winning propositions.  

About the role

  • Become an integral part of corporate technical support team
  • Respond to the technical sections or questions raised during the bid process
  • Assist with sales team requests which will ultimately help gain new business
  • Create necessary support documentation to allow sales and account managers directly support prospective and current customers

What we’re looking for

  • Previous experience as a Technical Writer or Bid Writer with technical knowledge
  • Strong educational background (degree preferred)
  • Excellent knowledge of MS Office
  • Ability to interpret and respond to technical documentation such as IT security questionnaires
  • Ability to manage multiple projects within strict deadlines
  • Confident with learning new technologies (RFPIO)
  • Confidence and ability to liaise with senior product leaders and IT specialists to source answers to technology questions
  • Ability to translate technical responses from internal sources into client-facing language
  • Creative approach to presenting technical information in a visually appealing and informative manner

Rewards and Benefits

This Technical Writer position encourages professional development and offers fantastic potential for progression. As part of the award-winning Flight Centre Travel Group, you’ll have access to a wealth of different roles to develop into. You’ll be rewarded with a competitive salary of £40K - £50K DOE as well as our award-winning benefits package that includes:

  • Dedicated in-house travel team for incredibly discounted trips
  • Illustrious social events including summer ball, awards ceremonies
  • Dedicated in-house health and fitness team with free health screenings
  • Free financial consultations
  • Free health cash plan - claim money for dentist, optician etc.
  • Generous share scheme
  • Employer-matched pension scheme
  • Season ticket loans
  • Cycle-to-work scheme
  • Technology scheme
  • Annual leave entitlement increase after 1 year
  • Opportunity to take 3-month sabbatical

Here at Flight Centre, we have a strong focus on building your career, and we believe in promoting from within. Our training is second-to-none and, as such, we offer a variety of opportunities to progress.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

To join us in our success, click "apply now" where you’ll be directed to a short application form and can upload your CV.


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