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10 months ago
Magpie Recruitment
Salary: £26k - 28k per year
Location: London
Job type: Contract
Contact: James Cox
Category: Data Entry Jobs

Reports to:

Production Manager

Department:

Production

Job Purpose:

Providing technical support and excellent customer service with technical expertise in design and product manufacturing

Key Responsibilities:

  • Process returns from customers on daily basis
  • Liaise between customer, supplier and sales team
  • Work to time deadlines set by company returns policy
  • Build and maintain strong customer relationships
  • Monitor and control all “not required” goods returned to stock
  • Maintain returns area clean and tidy   
  • Support customers with technical enquiries
  • Support production, sales department with technical input
  • Keep telephone log up to date
  • Create relevant excel reports and analysis as requested 
  • Maintain current and build new test rigs as required
  • Help plan and build returns/technical area to ensure effective and efficient operation
  •    Complete all relevant paperwork and other administrative tasks
  • Other related tasks as directed
  •    Contribute to improve the business and enhancing the reputation of the company by putting forward new ideas and by implementing change when needed

Knowledge, Skills, Abilities and Experience:

  • Schematic Design
  • PCB Layout
  • Digital Electronics design and layout
  • Analogue Electronics design and layout (Signal processing and Conditioning)
  • Power Management design and layout
  • Design for Manufacture
  • Hand assembly
  • Basic Understanding of Embedded Software

Qualifications:

  • Level 3 IVQ Technician Diploma in Electrical and

                Electronic Engineering or equivalent

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