Team Supervisor- Collections/ Credit Control - Ma - Central Appointments

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Description

A maternity cover contract of approximately 9 months is available at a leading Central Bristol based company. The role is to lead a team of collections advisors to ensure that targets are hit whilst maintaining a high level of customer service. You will be responsible for - the supervision and development of the team, holding regular meetings and providing support with training and learning. - setting and allocating targets and workloads to the team - taking escalated calls - attending and running regular 1 2 1 meetings with your team and other managers - Supporting the team with any technical issues - Producing and monitoring MI reports - Being a professional and knowledgeable point of contact for clients To be considered for this position it is essential that you have previous experience in a collections or recovery based role, within a supervisory or team leader capacity. You must have excellent communication skills and have the confidence to lead a team. Experience of dealing with high volumes of calls is a must. This is an excellent opportunity to build on your experience within a well respected firm. Early applications are advisable. For this role we are acting as an Employment Agency