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7 months ago
Orange Recruitment
Salary: £21,000 - £23,000 + Bonus
Location: Cwmbran
Job type: Permanent
Contact: Orange Recruitment
Category: Call Centre Jobs
Team Manager
Starting Salary: £21,000 - £23,000 + Bonus
Job Type: Full Time 35 Hour (Permanent)
Hours: Monday to Thursday between the hours of 9:30am : 7:30pm,
Friday 9:30am : 12:00pm
Reports to: Sales Manager

Main Purpose of the Role:
The Team Manager will be responsible for managing a team of Sales Executives. You will be responsible for inspiring and help create training opportunities; setting goals and directing the focus of the team to achieve objectives. It’s a great opportunity to be joining a fast growing, already successful department. So if you are highly motivated by responsibility and achievement of targets, then this is the role for you!

Duties and Responsibilities:

• Provides encouragement to team members, communicating team goals and identifying areas of training
• Conducts team briefings to update with best practices and expectations
• Achieve growth and sales targets by successfully managing the team
• Regular coaching and weekly performance reviews conducted
• Engaging with your team, enabling you to bring the best out in each individual
• Ensure the team follow business acumen, processes and procedures
• Ensure all sales leads are followed up in timely fashion


• Ambitious and driven to successfully meet business KPI’s
• Proactive with the ability to work effectively under pressure
• Excellent organisation skills and ability to lead by example
• The ability to manage change effectively
• Excellent communication skills, both oral and written
• Reliability and flexibility shown within the role
• Computer literate e.g. word, excel
• Able to lead with confidence and integrity
• Demonstrate resilience and conflict resolution


• Experience in working in a fast moving environment
• Proven experience in managing a sales team
• Experience of managing in call centre environment


• Subsidised on-site restaurant with a discounted Starbucks
• Free on-site parking
• Compressed hours with generous breaks
• Subsidised gym membership
• Westfield Health
• Recommend a Friend scheme - £300
• Pension

To apply for this Team Manager role, please submit your current CV and contact details online.

Orange Recruitment is advertising this position on behalf of our client. By clicking apply you accept that your application will be forwarded to only this client in order for them to consider you for the role.

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