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21 days ago
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Specialist Services Co-ordinator - Ipswich


Additional Resources Ltd
Salary: £25000 - £30000 Per Annum
Location: Suffolk
Job type: Permanent
Contact: Muriel
Category: Admin Jobs
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Specialist Services Co-ordinator - Ipswich

Salary: £25K-£30k depending upon experience & very competitive benefits

The company
Our Client, a Design and Property Consultancy Company, is looking for a Specialist Services Co-ordinator to start asap.

The Role
The purpose of the role is to co-ordinate a range of specialist surveys and advisors on projects to offer our Client’s clients a full turn-key solution.

Team Worker
• Participate as a member of the team supporting colleagues and working collaboratively to develop the business
• Work flexibly to support delivery across the service
• Take ownership for own personal development
• Take ownership of specialist services from design concept through to site completion
• Acts as a client facing representative of the business as required
• Actively encourage and promote innovation, business wide

Customer service
• Provide an efficient and business-like point of contact. This includes
• responding to internal and external enquiries using all mediums
• Liaising with clients, developing the relevant aspects of client briefs
• Work collaboratively with other professionals within the Practice and with Contractors/suppliers
• Uphold relationships with existing clients and builds new relationships
• Identify individual Client requirements and develop a tailored client offer through regular client interaction
• Encourage direct client feedback to ensure service improvement, consistency and value

Business Strategy
• Support the development of new services and areas of the business to support business growth with a focus on Specialist services.
• Identify and appraise Specialist services demand to forecast growth and opportunity.
• Undertake market research to develop brand awareness and professional partnership opportunities
• Producing industry standard tender packages, undertaking analysis of tenders, monitoring and management of cost, quality and timescales

Business delivery
• Manage relationships with a range of stakeholders including clients and suppliers
• Support the Associate Directors and Associates on all aspects relating to Specialist service coordination
• Review the operational effectiveness of procedures to promote standardisation
• Review, update and refine working methods alongside our Business team to support and improve resource accuracy
• Monitor project work to ensure the requirements of the client are fulfilled
• Develop and implement effective standard practice documentation, working methods and precedent construction information.
• Negotiate and procure works from a number of suppliers/advisors

Requirements

You will have experience within a consultancy practice or a large contractor
Qualification and or experience in Design; Property and or Construction related professional area is desirable
Proficient in Microsoft Office (including Word, Excel and PowerPoint)
Good standard of literacy and numeracy
Able to work effectively under pressure and to deadlines

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Specialist Services Co-ordinator - Ipswich

Salary: £25K-£30k depending upon experience & very competitive benefits

The company
Our Client, a Design and Property Consultancy Company, is looking for a Specialist Services Co-ordinator to start asap.

The Role
The purpose of the role is to co-ordinate a range of specialist surveys and advisors on projects to offer our Client’s clients a full turn-key solution.

Team Worker
• Participate as a member of the team supporting colleagues and working collaboratively to develop the business
• Work flexibly to support delivery across the service
• Take ownership for own personal development
• Take ownership of specialist services from design concept through to site completion
• Acts as a client facing representative of the business as required
• Actively encourage and promote innovation, business wide

Customer service
• Provide an efficient and business-like point of contact. This includes
• responding to internal and external enquiries using all mediums
• Liaising with clients, developing the relevant aspects of client briefs
• Work collaboratively with other professionals within the Practice and with Contractors/suppliers
• Uphold relationships with existing clients and builds new relationships
• Identify individual Client requirements and develop a tailored client offer through regular client interaction
• Encourage direct client feedback to ensure service improvement, consistency and value

Business Strategy
• Support the development of new services and areas of the business to support business growth with a focus on Specialist services.
• Identify and appraise Specialist services demand to forecast growth and opportunity.
• Undertake market research to develop brand awareness and professional partnership opportunities
• Producing industry standard tender packages, undertaking analysis of tenders, monitoring and management of cost, quality and timescales

Business delivery
• Manage relationships with a range of stakeholders including clients and suppliers
• Support the Associate Directors and Associates on all aspects relating to Specialist service coordination
• Review the operational effectiveness of procedures to promote standardisation
• Review, update and refine working methods alongside our Business team to support and improve resource accuracy
• Monitor project work to ensure the requirements of the client are fulfilled
• Develop and implement effective standard practice documentation, working methods and precedent construction information.
• Negotiate and procure works from a number of suppliers/advisors

Requirements

You will have experience within a consultancy practice or a large contractor
Qualification and or experience in Design; Property and or Construction related professional area is desirable
Proficient in Microsoft Office (including Word, Excel and PowerPoint)
Good standard of literacy and numeracy
Able to work effectively under pressure and to deadlines

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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