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8 months ago
JPI Media Publishing Ltd
Salary: £16,000 to £17,280 p.a. dependent on experience
Location: Lancashire
Job type: Permanent
Contact: Glenn Jones
Category: Office Manager Jobs
LOCATION: Lytham St Annes, near Blackpool

JOB TITLE: Site Support Administrator


SALARY & BENEFITS: £16,000 to £17,280 p.a. dependent on experience - Workplace Pension contribution (dependant on age), 25 days annual leave plus bank holidays rising with length of service. 5 Days company sick pay after 12 months service

WORKING HOURS: Monday to Friday 8.45 am to 5 pm with 45 minutes for lunch

THE COMPANY: Due to the constant growth of the company, an opportunity has arisen for a Site Support Administrator to join our client’s award winning team who specialise in residential property management.

Our client provides communal and service charge management for blocks of flats and housing developments. They currently manage the servicing, maintenance and repairs for thousands of flats and houses throughout the North West of England. This involves arranging contracts for landscaping, cleaning and window cleaning services, general repairs and maintenance to the exterior and communal areas of the properties and, in liaison with resident Directors, setting service charge budgets, raising subsequent invoices and collecting payments.

THE ROLE: Due to the constant growth of the company, an opportunity has arisen for a Site Support Administrator to join the existing award winning team. 

Key Responsibilities of a Site Support Administrator to include:-

To receive and log all telephone calls from clients, placing work orders when necessary using the Qube software system
To establish and maintain systems for monitoring orders, invoices, quotations, maintenance requests, minutes of meetings and complaints, logging information onto the Qube system
To undertake word processing as required, dealing with routine letters and enquiries on behalf of the Property Manager including advising clients of work which may impact on them.
To arrange for quotes/estimates to be obtained from contractors for works required in a timely manner 
Completing Section 20 documentation
To understand and interpret Leases
To liaise and update with Directors of the Residential Management Companies
To provide cover in the Site Supports office and reception during periods of absence.

Please note this is not an exhaustive list of duties and you may be asked to carry out any additional duties as per management instruction.

Site Support Administrator Personal Specification for the position based Lytham St Annes near Blackpool:

Must live within a commutable distance of Lytham St Annes, near Blackpool.
Minimum of 2 years’ experience in a fast paced office.
Experience of Microsoft Office applications including Access, Excel and Word.
Experience in general office procedures including the use of e-mail.
Must have experience of effectively communicating with a wide variety of individuals and organisations in writing, in person or on the telephone.
Excellent interpersonal/communication and letter writing skills
Ability to be assertive and confident when speaking on the telephone
Ability to stay calm under pressure
Ability to maintain confidentiality
Ability to use initiative, prioritise workload and ensure deadlines are met
Ability to work without supervision
Ability to work as part of a team
Must have a good sense of humour

Does this sound like you? If yes and you would like to apply for the Site Support Administrator position then please hit the apply now button.

You will then be sent to an online questionnaire to support your CV and application, please fill in the details and we will be in touch to advise you of the next steps.

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