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5 months ago
Lookers
Salary: Negotiable
Location: Northern Ireland
Job type: Permanent
Contact: Paula Roberts
Category: Customer Service Jobs

Showroom Host,

Charles Hurst Hyundai Dundonald

Contract Type: Permanent

Ref. req1205

There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do.

About the role

As the first point-of-contact for customers, the Showroom Host is a key player within the retail unit helping to facilitate a friendly, professional and seamless customer experience. With a high level of attention to detail, you'll also be a strong communicator who can quickly and accurately manage a variety of customer enquiries and issues.

Job Responsibilities

  • Manages customer calls and enquiries professionally, effectively and ensures they are referred to the most suitable individual
  • Handles a high volume of telephone calls with a professional attitude
  • Assists with general duties in the showroom
  • Contributes to a positive working and team environment
  • Operates a busy switchboard efficiently and in a timely manner

About you

Key Attributes and Skills:

  • A polite and helpful manner
  • Immaculately well-presented
  • Confidence to deal with complaints and issues
  • Discrete with sensitive information
  • Has initiative and can self-manage
  • Professional telephone manner
  • Computer literate inc. Office suite
  • Methodical and organised
  • Excellent interpersonal skills
  • Previous experience in a similar role an advantage

Why us...?

In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus.

As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017.

If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

Please note: We will close vacancies once the required quality or number of applications has been received.

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