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6 months ago
Additional Resources Ltd
Location: Oxford
Job type: Permanent
Contact: Richard
Category: Receptionist Jobs
Service Receptionist - Oxford

Competitive Salary

The Company:

Our client has built up a great deal of expertise in HGVs and they regard customer satisfaction as their highest priority. All their customers benefit from a fast turn-around in their extensive workshop facilities and high stock levels of parts.
Our clients’ hugely varied customers include smaller fleets run by regional manufacturing and construction companies’ right up to national logistics operators running mixed fleets and specialist trailers.
As changes in the logistics industry are driven both by efficiency and environmental issues, our client strives to remain at the forefront by undertaking an ongoing training programme and ensuring staff across all departments have access to the latest facilities.

The Role:

We are looking for an experienced Service Receptionist for our client in Oxford.
The role will include answering telephone calls, taking service bookings to ensure the workshop is fully booked, maintaining the vehicle service planners, invoicing and taking cash payments and updating customers on vehicle repair progress.
The successful applicant would have a positive demeanour, work well as a member of a successful team, be comfortable talking to customers and ideally have a background in the motor industry. A working knowledge of Kerridge ADP would be advantageous but is not crucial, however you will need to be computer literate and be comfortable with MS Office products.
Our client is committed to providing the very best in customer care to our client base and it is crucial that you are able work in a team in a busy environment.
Hours: Monday to Friday : Hours to be confirmed at interview, role will include working 5 days for 9 hours per day with a half hour unpaid meal break. The role will also include working one Saturday in four from 08.00 through to 12.00 hrs.
Our client is offering a competitive salary.
Requirements for Service Receptionist: experienced service receptionist, great customer service skills, team player

Key Skills: experienced service advisor, great customer service skills, team player

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Business Regulations 2003.

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