177 jobs - 10 added today
96905 registered Jobseekers
Recruiting? Call us on 01772 639042
Email me jobs relevant to my job search
3 months ago
Talent Finder
Salary: Market related
Location: West Yorkshire
Job type: Permanent
Contact: Recruitment Team
Category: Secretary Jobs

POSITION: Service Desk Administrator

SALARY: Salary negotiable, based on experience

BENEFITS:Company Pension

HOURS: Permanent, professional role, with the following hours:
40 hours per week, 8am to 5pm, Monday to Friday.



Over three decades, our client has established itself as a premier provider of security products and services across the north of England. The business has grown by staying true to its ethos of building excellent relationships with customers. The company work with organisations large and small, across a range of different industries, providing consultancy advice and delivering hands on support.

Due to continued growth the company is looking for a Service Desk Administrator. This is an excellent career opportunity to join a well-established company.

The company are looking for an enthusiastic individual, with a flexible approach, to provide day to day administrative duties and to be one of the first points of contact, in a busy, fast-paced environment.


You will provide efficient use of the company’s service and installation department resources. You will help to ensure customer satisfaction within the given cost parameters.


  • To handle and direct customer queries, issues and faults, via email and telephone and to keep customers informed throughout the entire process.

  • To schedule and issue engineering jobs on to the system, on a daily basis, by taking details from the customer.

  • To generate and send purchase orders to sub-contractors and suppliers and then check against the delivery notes.

  • To check, edit and issue completed engineering job sheets to customers, as required.

  • To create new customer sites and complete all relevant details. To then maintain records throughout and beyond the project.

  • To liaise with engineers, as required, and to help them work efficiently in the best interests of the company and the customer.


  • Excellent verbal and written communication skills.

  • Strong customer service skills.

  • At least 3 years’ experience in a similar role.

  • Good teamwork skills.

  • Advanced IT skills, including Word and Excel.

  • Demonstrate Professionalism.

  • Have a positive attitude.

  • Show reliability.

  • Technical knowledge of CCTV, intruder alarms and access control systems is desirable.

The company are an equal opportunities employer. The company are committed not only to their legal obligations but also to the positive promotion of equality of opportunity in all aspects of employment.

If you feel you have the relevant skills and experience - please apply now!

In order to apply please send a C.V and covering letter by clicking on the apply button below.

Keywords: Office Administrator: Administration: Secretary, Admin: Admin assistant: Office Administration: Receptionist: Service Desk Admin, Service Desk Administration, Service Desk, Help Desk, Customer Service, Customer Service Advisor,

Here are some similar jobs for you to consider...

28 days ago
only 8 hours until close
27 days ago
only 1 day until close
Junior Pension Administrator
£15k - £20k
26 days ago
only 2 days until close
12 days ago
only 16 days until close
Audit Senior

Email me jobs relevant to my job search

  Back to the top