Service Department Administrator

About the role

Working as a Service Department Administrator you will provide a high level of customer satisfaction by ensuring all administration and tasks are delivered in an accurate and timely manner.

Key Responsibilities

• Checks all the relevant service / aftersales documents to ensure accurate completion
• Maintains all customer record files both on paper and on the required systems
• Checks job cards on a daily basis and files records logically for ease of retrieval
• Accurately inputs customer and vehicle information on the 1Link system
• Produces documentation from the 1Link system relating to invoices
• General administration, photocopying and filing as required for the service department
• Assisting service advisors as required to ensure smooth running of department at all times

What We're Looking For:

• Confident individual who is comfortable communicating face to face, on the phone and by email
• Able to demonstrate a friendly, open and honest approach to work
• Shows pride in delivering high quality, accurate work and can demonstrate ability to work on initiative.
• Proactive, keen to learn and be part of a successful team
• A professional appearance that reflects the high standard of a professional organisation
• IT Literate and experience of Microsoft office suite essential
• A minimum of GCSE Maths and English