TG Holdcrofts are looking for a number of highly motivated Service Booking Advisors to join our busy CRM team in Hanley, Stoke-on-Trent. You will provide support and assistance as part of our aftersales team, booking customers in for Service & MOT inbound/outbound whilst suggesting suitable aftercare products or services. You will have the responsibility to meet both franchise and company standards in a booking environment.
Your main duties:
We are looking for a target driven and motivated individual with experience in a previous similar role, can handle calls confidently and has a professional but friendly manner. The successful candidates must be well organised, have excellent IT skills and have excellent customer service and sales skills.