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8 months ago
Jaguar
Salary: Negotiable
Location: London, North West London
Job type: Permanent
Contact: Gerry Doran
Category: Customer Service Jobs

Service Advisor,

West London Jaguar Land Rover

An opportunity has opened up for a driven and customer focused individual to join our team at West London Jaguar and Land Rover as a Service Advisor. The successful candidates will provide a first class customer experience as well as implementing our core values. Here at JLR we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and responsible to join our team.l

The Role

· Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department

· Advising on technical queries or issues

· Booking vehicles into the department for work to be carried out

· Informing customers of the progress of their vehicle

The Person

· The ideal candidate will have Service Advisor experience from within the Automotive trade

· The ability to work independently in a busy, pressurised environment is essential

· Customer focus, relationship maintenance and communication skills are of paramount importance in this role

· Technical skills and experience are essential

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