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3 months ago
Audi
Salary: Negotiable
Location: Glasgow
Job type: Permanent
Contact: Allison Stride
Category: Customer Service Jobs

Service Advisor - Glasgow Audi,

Contract Type: Permanent, Job ref. req5034

Market leading employee benefits

As a growing business we are now looking for a talented person to join us as a Service Advisor at Glasgow Audi. This is a fast paced and busy role where you'll take responsibility for your customers, acting as the main point of contact and offering support and guidance whenever they visit us to get their car serviced, or when they need help or advice with the up keep of their vehicle.

Our aftersales service team really are at the heart of ensuring our world class service is delivered so it's crucial we acknowledge our customers, respond quickly and aim to get the service right first time and every time.

About You

You will be someone who has excellent communication skills and can demonstrate a successful blend of confidence and assertiveness when dealing with people. You will be warm, empathetic, and friendly and have an approachable and professional manner. Experience working in a similar role with the ability to deal with a variety of responsibilities along with strong organisation skills and an eye for detail is also important. This is the perfect opportunity for someone who loves working as part of a friendly team, is truly focused on delivering an exceptional customer experience and has the ability to turn any challenging situations into positive experiences.

Why us...?

Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, eligibility to join one of our car schemes, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and additional earning potential through commission or bonus.

As one of the UK's Top Employers we strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for?

Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

Please note: We will close vacancies once the required quality or number of applications has been received.

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