MyCSP administers the Principal Civil Service Pension Scheme (PCSPS) and provides pensions to over 1.5 million people. We have in-depth knowledge and expertise in the administration of Defined Benefit pension schemes and provide tailored services to more than 300 Government employers.
Here at MyCSP, we are now looking for a Scanning & Correspondence Administrator to join our Enquiry Centre in Liverpool.
As our Scanning & Correspondence Administrator, you will be responsible for the initial handling of MyCSP enquiries to ensure they are processed with the maximum efficiency and accuracy, enabling us to provide a premier service to its stakeholders and to meet contractual requirements. The role will involve preparation of post items for scanning, operations of various scanning and postal equipment and accurate recording of information onto a live system. Management and security of confidential documentation is a key priority of the role and the successful candidate will be accurate in their work and able to follow documented processes and procedures. The Scanning & Correspondence Administrator will be pro-active in working towards both individual and team objectives, identifying and implementing process improvements where appropriate in order to improve output and customer service.
So, if you thrive on delivering a first-class service, then this could be the perfect role for you! You’ll be educated to GCSE level (or equivalent) in Maths and English at grade C or above, have exceptional communication skills and be able to learn and retain specialist information. We’d also like you to have strong organisation skills, basic financial awareness and a flexible approach to work.
In return for your passion, commitment and hard work, we offer a generous and competitive benefits package that includes;
· 24.5 days holiday (increasing to 27.5 days holiday after 12 months service, 30 days holiday after 10 years’ service) + Bank Holidays
· Buy up to 3 additional days annual leave
· Salary increase to £17,750p/a once probation has been passed
· Performance related bonus
· Eye Care Vouchers
· Life Assurance
· Childcare Vouchers
· MyCSP Discount- 7.5% off major retailers
· Annual Dividend
· Season Ticket Advance Payment
· Pension Scheme- matching up to 10% contribution
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.