3 months ago
Elevation Office Support are currently supporting a market leading Manufacturing business, on an exclusive basis with the recruitment of a Sales / Planning Account Manager, whom will be based in Sheffield.
The successful individual will be able to work in an incredibly fast paced environment, whilst demonstrating an organised, methodical and logical approach to their work load. You will be able to interact effectively and develop relationships both within the sales team and other key functions.
The person a specification is an individual whom is results driven, focused, displaying a positive outlook and attitude, with a determined can do attitude. You will be passionate about results and focused on success, with an assertive approach, naturally able to communicate at all levels and in varying situations.
Duties & Responsibilities will include;
*Be the primary interface between the customer and the organisation
*Liaise closely with the planning and operations functions to ensure group companies are fully aware of progress and delivery of orders
*To manage the receipt, analysis & processing of customer orders & schedules. To include liaising with the customer where necessary, inputting schedules & responding to the customer with delivery promises
*To monitor & report on delivery performance & to escalate delivery issues to the customer against agreed delivery promises
*To communicate deliveries & provide regular status reports to the customer
*Maintain an accurate & efficient flow of paperwork, including order acknowledgements & invoices to customer and works order documents to production
*Keep accurate records of discussions or correspondence with customers
*Maintain & manage orders through the call management system
*Preparation of export documentation
*Meet & exceed wherever possible the defined levels of customer service
*To work effectively with the sales team to maintain and efficient & versatile environment
*To demonstrate a flexible and adaptable approach to working as part of the team to ensure standards and deadlines are achieved
Elevation Office Support is a specialist division of Elevation Recruitment focusing on the recruitment of talented Office Support professionals across all levels. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.
- Administrative Recruitment
- Office Support Jobs or Office Support Recruitment