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24 days ago
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Sales Operations Specialist


Recruitment Genius
Salary: £28000 - £36000 per annum
Location: Nottingham
Job type: Permanent
Contact: Recruitment Genius Ltd
Category: Customer Service Jobs
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This is a growing software business who are setting a leading path in their industry, and with their flagship product they are enabling their customers to deliver their digital transformation objectives. Their product provides digital work instructions that enable their customers to keep their workers safe, following the right processes and delivering significant productivity improvements through unique insights driven by data.

They are growing so this is a new role, one that you can help shape and make your own, and become part of this dynamic and passionate team in the world of digital AR/AI business solutions.

The Role
- You will be working directly with their customers and partners to help them to engage with the software, with an infectious and enthusiastic can-do outlook, always looking for ways to solve problems and go the extra mile
- You'll provide demos of the product to new prospects and partners, helping to sell their solution and answering technical questions
- You'll train and onboard new customers, getting them set up, using the solution and gaining value for their business
- You'll build and set up integrations for customers, such as customised reports using HTML/CSS
- Acting as a key interface between the sales and development team, you'll provide insights into new customer-led software features
- You'll work closely with the development team to find solutions to customer issues providing expert technical support
- You will provide input into the company's technical roadmap based on your interactions with customers, partners and experience from the sector

About You
- Experience with customers helping design and deliver technical solutions
- An ability to deeply understand the client's existing technical environment, documenting findings, delivering demonstrations to key stakeholders
- Excellent verbal communications with a confident, engaging presentation style, able to deliver training and convert often complex solutions into a user-friendly format
- Excellent organisational and time-management skills.
- Experience of HTML/CSS

Benefits
- Salary of £28,000 - £36,000 p/a depending on experience
- On site car parking (subject to availability)
- Membership of Perkbox (free Cafe Nero coffee, cinema tickets and more!)
- Flexible start/end times
- 26 days holiday (plus public holidays)

Location and Travel
- Based in the company Head Office in Nottingham
- Requires some travel to visit customers in the UK and Europe, possibly some further away
- Full driving license and access to own vehicle is required
This is a growing software business who are setting a leading path in their industry, and with their flagship product they are enabling their customers to deliver their digital transformation objectives. Their product provides digital work instructions that enable their customers to keep their workers safe, following the right processes and delivering significant productivity improvements through unique insights driven by data.

They are growing so this is a new role, one that you can help shape and make your own, and become part of this dynamic and passionate team in the world of digital AR/AI business solutions.

The Role
- You will be working directly with their customers and partners to help them to engage with the software, with an infectious and enthusiastic can-do outlook, always looking for ways to solve problems and go the extra mile
- You'll provide demos of the product to new prospects and partners, helping to sell their solution and answering technical questions
- You'll train and onboard new customers, getting them set up, using the solution and gaining value for their business
- You'll build and set up integrations for customers, such as customised reports using HTML/CSS
- Acting as a key interface between the sales and development team, you'll provide insights into new customer-led software features
- You'll work closely with the development team to find solutions to customer issues providing expert technical support
- You will provide input into the company's technical roadmap based on your interactions with customers, partners and experience from the sector

About You
- Experience with customers helping design and deliver technical solutions
- An ability to deeply understand the client's existing technical environment, documenting findings, delivering demonstrations to key stakeholders
- Excellent verbal communications with a confident, engaging presentation style, able to deliver training and convert often complex solutions into a user-friendly format
- Excellent organisational and time-management skills.
- Experience of HTML/CSS

Benefits
- Salary of £28,000 - £36,000 p/a depending on experience
- On site car parking (subject to availability)
- Membership of Perkbox (free Cafe Nero coffee, cinema tickets and more!)
- Flexible start/end times
- 26 days holiday (plus public holidays)

Location and Travel
- Based in the company Head Office in Nottingham
- Requires some travel to visit customers in the UK and Europe, possibly some further away
- Full driving license and access to own vehicle is required

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