Sales Coordinator / Customer Service Representative (Full Time) - Global Chemicals Leader
£18,000 - £21,000pa + Company Benefits Package
We currently have an exciting opportunity for a Full time Customer Service Representative to join our team in Widnes.
In this varied and challenging role you will need to demonstrate excellent communication skills and have a passion for delivering exceptional customer service by dealing effectively with customer queries, being able to build strong customer relationships, handling customer orders and working as a real team player with all functions of the business.
About the Company:
With over 115,000 customers across 100 countries, we are a leading $10 billion global distributor of speciality consumables, food ingredients and chemicals serving the pharmaceutical, cosmetic and manufacturing industries.
Customer Service Representative Key Tasks & Responsibilities:
+ Process orders successfully and accurately
+ Fully appreciate the requirements of our new and existing customers
+ Develop relationships with customer, building customer loyalty and trust
+ Be responsive to new sales opportunities and ensure these are handled efficiently and effectively
+ Provide excellent customer service and develop profitable sales
+ Handle all customer enquires in relation to service, from complaints to delivery expectations.
We Are Looking For
A dedicated customer service professional. It is essential that you have drive and determination and are self-motivated enough to ensure that you succeed in the sales and customer service arena.
You will be enthusiastic, a quick thinker and you will possess excellent interpersonal and communication skills. You must be numerate and have a reasonable understanding of MS Office packages such as Word and Excel. Highly organised, you will be capable of planning and prioritising your workload efficiently and you will excel when working in a pressured environment.
A customer service background is essential along with experience of order processing. Experience of SAP would be advantageous.
What we offer in Return:
+ 33 days holiday including bank holidays
+ Generous pension scheme
+ Life insurance option
+ Discounted Childcare vouchers
+ Discounted private healthcare
+ Discounts with 1,000+ retailers
You may have worked in the following capacities:
Customer Support / Sales Administrator, Customer Sales Coordinator, Client Services Advisor, Customer / Sales Support Administrator, Client Services Representative, B2B Customer Care, Client Account Handler, Client Services Administrator.
Interested? Just Apply Below...
...But first a little formality. By applying you explicitly consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. If you have any pre-application questions please contact us quoting the job title & ref. Good luck, Team RR.