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27 days ago
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Sales Administrative Assistant


Recruitment Genius
Salary: £18500 - £20000 per annum
Location: County Durham
Job type: Permanent
Contact: Recruitment Genius Ltd
Category: Admin Jobs
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An exciting opportunity has arisen to join this expanding company based in Billingham. They run a multitude of online retail websites servicing the home improvement marketplace

You'll begin by working in their home security web business.

You'll be joining a fast-paced, dynamically evolving company that has experienced year on year growth for the last 14 years. Beginning at the front of the house, you will be dealing with all incoming sales enquiries via phone, email & online chat. Full product training will be given, and the role offers an unrivalled opportunity for the right person to progress.

As a Sales & Administrative Assistant, your main priority will be to make sure that their customers have a great buying experience.

Your key duties and responsibilities will be:
- Listen to customers and manage any sales requests they may have showing warmth and genuine interest, clearly understanding their issues and concerns and handling these in a speedy and efficient manner.
- Following up on all sales enquiries and call back requests in a prompt and efficient manner. You will be working on pre-qualified leads and enquiries, turning interested in their products into orders.
- Maintaining accurate records of all communications with the customers within a bespoke management system.
- You will act as the main connection between the company and its suppliers, directing queries, orders and problems to the right people.
- As part of the role you will be assisting other departments as part of your day to day tasks. The "team mentality" is a key requirement for individual success.
- The role requires proven organisational and prioritising skills to ensure optimum results.
- Whilst the main day's activities are prioritised for the home security website, you'll be asked to show adaptability into other areas of the business as you grow your knowledge and skills to firmly plant yourself as a key team member.

An ideal Sales & Administrative Assistant will have:
- The drive and desire to develop and shape the role into their own
- You'll relish talking to and liaising with customers
- You will have the get-up and go to enjoy speaking and developing relationships with a wide variety of customers throughout the UK
- Acting on behalf of the company and its customers with suppliers and external partners.
- An adaptable can-do attitude with a strong desire to "get on" and progress within the company.
- You'll be reporting directly to your line manager, who in turn will be reporting to the companies directors.

Benefits:
- Receive a basic salary of £18,500 to £20,000 per annum (subject to experience),
- You'll be working with pre-filtered leads, assisting the customer to find the exact product for their needs
- Clear paths of progression in a rapidly growing company

Working from their head office, emails, phones and a CRM will be your tools of choice through which to assist customers.

Working Hours (38 hours / Week), Monday - Friday 8.30am - 5pm
An exciting opportunity has arisen to join this expanding company based in Billingham. They run a multitude of online retail websites servicing the home improvement marketplace

You'll begin by working in their home security web business.

You'll be joining a fast-paced, dynamically evolving company that has experienced year on year growth for the last 14 years. Beginning at the front of the house, you will be dealing with all incoming sales enquiries via phone, email & online chat. Full product training will be given, and the role offers an unrivalled opportunity for the right person to progress.

As a Sales & Administrative Assistant, your main priority will be to make sure that their customers have a great buying experience.

Your key duties and responsibilities will be:
- Listen to customers and manage any sales requests they may have showing warmth and genuine interest, clearly understanding their issues and concerns and handling these in a speedy and efficient manner.
- Following up on all sales enquiries and call back requests in a prompt and efficient manner. You will be working on pre-qualified leads and enquiries, turning interested in their products into orders.
- Maintaining accurate records of all communications with the customers within a bespoke management system.
- You will act as the main connection between the company and its suppliers, directing queries, orders and problems to the right people.
- As part of the role you will be assisting other departments as part of your day to day tasks. The "team mentality" is a key requirement for individual success.
- The role requires proven organisational and prioritising skills to ensure optimum results.
- Whilst the main day's activities are prioritised for the home security website, you'll be asked to show adaptability into other areas of the business as you grow your knowledge and skills to firmly plant yourself as a key team member.

An ideal Sales & Administrative Assistant will have:
- The drive and desire to develop and shape the role into their own
- You'll relish talking to and liaising with customers
- You will have the get-up and go to enjoy speaking and developing relationships with a wide variety of customers throughout the UK
- Acting on behalf of the company and its customers with suppliers and external partners.
- An adaptable can-do attitude with a strong desire to "get on" and progress within the company.
- You'll be reporting directly to your line manager, who in turn will be reporting to the companies directors.

Benefits:
- Receive a basic salary of £18,500 to £20,000 per annum (subject to experience),
- You'll be working with pre-filtered leads, assisting the customer to find the exact product for their needs
- Clear paths of progression in a rapidly growing company

Working from their head office, emails, phones and a CRM will be your tools of choice through which to assist customers.

Working Hours (38 hours / Week), Monday - Friday 8.30am - 5pm

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