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7 months ago
Cathedral Appointments Limited
Salary: Competitive
Location: Exeter
Job type: Permanent
Contact: Ali Willox
Category: Receptionist Jobs

Cathedral Appointments is looking for a friendly, positive and outgoing Receptionist to join our prestigious client based in the centre of Exeter. Our client is passionate about providing the highest quality of service to all of their customers and this is reflected by every member of the team. As the first contact with the company you will be highly professional and confident with the ability to manage enquiries from both new and existing clients and promote additional services where possible. Previous sales experience desirable but not essential.

Responsibilities:

  • Manage all enquiries from new customers and send out welcome packs

  • Book appointments for customers ensuring that they see their preferred practitioner

  • Market additional services to current customers  

  • Provide excellent customer service to all customer whether it is face to face or over the phone

  • Maintain booking systems so that reports can be run

  • Keep customer files up to date and inline with company policies

Requirements:

  • Excellent communication skills both verbal and written

  • An empathetic approach to clients

  • Able to provide first class customer service

  • Proven sales ability

  • Able to build a report with a wide range of people

  • Good IT skills

  • A professional manner

This is a fantastic opportunity to join an extremely well respected private medical company in Exeter. Our client is passionate about providing outstanding customer care to all of their clients and aims to provide excellence in everything they do. The successful candidate will be professional and compassionate with good listening skills and will have a ‘can-do’ attitude you will also be required to work some occasional Saturdays. If you have the experience and the qualities for this role then we would love to hear from you.

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