Elevation Recruitment Office Support are currently recruiting for a International Customer Service Assistant to work for an International Wholesalers based in Sheffield. This is on a 10 month fix term contract of 30 hours per week.
This is a fantastic opportunity for an assertive and dynamic individual whom possesses excellent Customer Service experience, ideally within a fast-paced organisation.
The successful candidate will have two to three years experience providing excellent customer service within a office environment. European Languages are advantageous.
Key Responsibilities: -Respond to customer's requests promptly in a professional, polite and friendly manner. -Strive to meet the departments KPI's -Build and maintain business relationship with customers -Ensure orders are processed promptly and accurately -Advise customers of stock availability and product information -Proactive in maintaining outstanding orders, contacting and advising customers, cancel orders if necessary and confirm in writing -Responsible for producing welcome pack for new customers opening an account -Coordinate credit for faulty goods with letter to customer -Ensure ordering shortage report is maintained -Assist with mail outs or e-mailing of communications to customers -Provide general office support for designated Sales Representatives -Liaise with Credit Control on financial issues and requests -Liaise with Warehouse on despatch issues and requests -Regular housekeeping of orders and documentation
Elevation Office Support is a specialist division of Elevation Recruitment focusing on the recruitment of talented Office Support professionals across all levels. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.