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about 1 month ago
C & M Recruitment
Salary: £20000.00 - £25000.00 per annum
Location: Brighton
Job type: Permanent
Contact: Sarah Smith
Category: Travel Jobs

Product & operations Executive - Africa and Asia

This specialist Wildlife Tour Opertor are looking for someone to assist with the operations and product development in their Africa and Asia department. The ideal candidate will be highly organised and efficient with excellent attention to detail, and be a motivated self-starter, who is capable of assisting the Product Manager. They are looking for someone with a background in the travel industry and good geographical knowledge of Africa and Asia, ideally with experience in operations and/or product. This is an exciting and varied position which will evolve as this part of the business grows, so a flexible working attitude and willingness to pitch in and help with different projects as they arise is key.

Product & operations Executive - Africa and Asia

Operations -

* Organising all logistics for our Africa and Asia small group departures

* Maintaining high standards in respect to customer service with our local partners

* Assisting with distributing branding to our overseas partners

* Issuing and finalising contracts with specialist leaders

* Assisting with any client issues, including taking the out of hours phone on a rota basis as and when required

Product -

* Supporting the Product Manager in relation to creation, content writing, proof reading, contracting, pricing, analysis, systems and general administration of products

* Ensure that all their product is up to date in our central system and assist with loading and updating new or revised products

* Keeping up to date with products in your area and train the sales team of new products

* Compiling competitor analysis when required

* Assisting the marketing team with any product related material required

Product & operations Executive - Africa and Asia - Skills & Experience

* Excellent working knowledge of Excel (and the rest of the Microsoft Office programs), as well as Google Drive, Google Docs and Google Sheets

* Proficient computer skills and the ability to learn new software products is a must

* Experience in an operations role - ideally coordinating logistics worldwide within the travel industry - with the confidence to support at an executive level

* Experience with entering products into a database, proof reading and costings

* Ability to work to deadlines; using own initiative to manage a heavy workload with at times conflicting priorities

* Knowledge of the Africa and Asia and with some travel experience (preferred)

* Excellent communication skills; written and spoken English

* Ability to work in a fast-moving and ever-changing environment

* A proactive approach; a 'can-do' attitude

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit javascript:void(0);

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