Planner (Scheduler, Administration) MEAR55163
14 months FTC
Our client’s vision is to make a positive difference to the communities they serve.
They do this by improving homes, improving communities and improving lives and their approach is based on the development of outstanding partnerships with employees, clients, tenants, customers, their families and the wider community.
With staff of all ages and walks of life, a job with our client has a rewarding impact on the lives of others and your own life. With offices across the UK, a job with them could be just around the corner.
Joining their team as a Planner based in Worsley, Manchester, you will provide comprehensive scheduling and administrative duties to the Responsive Repairs contract. Working within the Planning team you will provide excellent customer service to residents whilst planning in the most cost effective and productive manner, driving KPI performance.
Managing and monitoring the status of work requests to the MCM systems you will constantly view and schedule all jobs and allocate works to relevant operatives alongside planning all ‘non’ emergency work. Candidates for this position will uphold the MCM calendar alongside liaising with Repairs Manager and Supervisor to prioritise workloads to trades and schedule works efficiently to ensure Right First Time/First Time Fix. Sending daily OOH reports to the client to raise call outs, you will monitor and action all variation requests in line with company procedures. The successful Planner will action Subcontractor completion reports whilst updating appointment slots for Subcontractors and Operatives. Managing jobs that potentially could go overdue, you will plan orders to be completed within target time coupled with reviewing and authorising job completion.
With experience of working in the Social Housing Maintenance Industry, the successful Planner will hold experience of handling multiple tasks in a fast paced and rapidly changing environment. Candidates for this position will have experience of working with computerised systems, you will be a proficient user of Excel. An effective communicator, you will be organised with the ability to prioritise your workload to meet targets. Above all, the successful Planner will possess a strong customer focus with ability to motivate others with the passion to thrive.
Please refer to the full job description upon applying
Once you join the family, you'll have online access to a range of voluntary and flexible benefits, including...
Our client and its subsidiaries are Equal Opportunities Employers
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.