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4 months ago
Lookers
Salary: Negotiable
Location: West Sussex
Job type: Permanent
Contact: Kimberley Campbell
Category: Customer Service Jobs

Parts Advisor,

Mercedes-Benz of Gatwick

Contract Type: Permanent

Ref. req1339

Excellent earning potential

Market leading employee benefits

There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do.

About the role

At Mercedes-Benz, our aim is to deliver the best, or nothing. Our people create a real customer focus whilst connecting more customers with our brand and products and providing world class aftersales support. We have an exciting opportunity for an experienced Parts Advisor to join our busy team at Mercedes-Benz of Gatwick!

You will ensure that all parts orders are efficiently and accurately processed and that all stock purchase records are correctly maintained. You will also ensure that all company policies and procedures are adhered to at all times.

You are responsible for all customers at retail and workshop areas, they must be dealt with quickly and efficiently and all orders must be processed in a timely manner. All administrative functions must be carried out in an accurate and timely manner and any discrepancies of stock with the Aftersales Manager or Divisional Parts Manager must be logged.

This role will involve the promotion of parts and associated promotions to potential customers, whilst actively supporting the company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information.

What we're looking for:

  • You must have previous experience in a similar role
  • You will have good verbal and written skills and a passion for both telesales and customer facing sales.
  • Have strong attention to detail and accurate record-keeping

Why us...?

In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus.

As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017.

If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

Please note: We will close vacancies once the required quality or number of applications has been received.

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