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12 months ago
Salary: Negotiable
Location: Hampshire
Job type: Permanent
Contact: Allison Stride
Category: Customer Service Jobs

Parts Advisor,

Basingstoke Audi

Contract Type: Permanent

There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do.

About the role

Your role as a Parts Advisor based at our busy showroom in Basingstoke will be to ensure that all parts orders are efficiently and accurately processed and that all stock purchase records are correctly maintained. You will also ensure that all company policies and procedures are adhered to at all times as well as all customers at retail and workshop areas are dealt with quickly and efficiently with all orders are processed on the same day. The successful parts advisor will achieve sales by promoting Parts and associated promotions to potential customers and actively support company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information. Moreover, you will communicate and logs any discrepancies of stock with the Parts Manager.

About you

You will have experience gained from within the motor trade of working within a parts department and ideally experience gained from within the Volkswagen group. You will work together with colleagues to support the achievement of increased profit and sales and be committed to achieving excellent customer relations so that the customer's expectations are met if not exceeded. As a parts advisor you will have excellent communication skills and will excel in both telesales and customer facing roles. It is important you are someone who demonstrates meticulous attention to detail and accurate record-keeping.

Why us...?

In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus.

As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017.

If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

Please note: We will close vacancies once the required quality or number of applications has been received.

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