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6 months ago
Renault Retail Group
Salary: £13,961 pa (£8.66 per hour)
Location: Swansea
Job type: Part Time
Contact: Raja Mallik
Category: Hospitality Jobs

Part-time Showroom Host / Meeter-Greeter
Swansea (SA7)
Car Dealership Receptionist, Front of House
3-days on, 3-days off, job share
£13,961 pa (£8.66 per hour)

Renault Swansea seeks a confident and immaculately-presented individual with a professional telephone manner to join our customer-hosting Front-of-House team, job-sharing as a permanent part-time Meeter-Greeter / Receptionist.

 

We are looking for a confident individual who enjoys dealing with people both in person and over the phone. Previous Front of House reception or hospitality experience is essential.

 

Officially entitled “Customer Diamond” this is a pro-active role where a tremendous first impression is critically important, from a polite and attentive welcome to walk-in customers to a timely, professional and helpful response to phone and email enquiries.

Duties include answering incoming calls and directing them to the relevant department in an attentive, helpful and welcoming manner, hospitality: warmly welcoming customers, colleagues and VIPs to the dealership and directing them in a helpful manner, maintaining the showroom’s point of sale material, handling incoming and outgoing post, plus other front of house / customer service duties in line with the remit.

 

KEY REQUISITES OF THE POST HOLDER:

Essential

  • Flexibility to work the required hours
  • Extensive previous experience in a busy reception or meeter-greeter role
  • IT literate: Intermediate skill level in Microsoft Outlook, Word and Excel
  • Within 30 minutes commute of our Dealership

 

Desirable previous experience

  • operating a telephone switchboard
  • handling a computer-based messaging system
  • incoming/outgoing post and deliveries

 

As a result of the expected duties, particularly in regards to meeting and greeting customers, our preference will be for candidates that have operated recently as front-of-house receptionists rather than office receptionists/administrators.

 

Working Pattern

  • 3 days on 3 days off
  • As our dealership is open 7 days a week this pattern will include weekend work.
  • Alternating (job share) with another Part-time Receptionist
  • Averaging 31 hours per week across a 6-week rota.

 

The role averages 31 hours per week and we require candidates to have a flexible approach to cover holidays and attend VIP events and training when necessary.

Per year, our Meeter-Greeters are required to cover the other Meeter-Greeter’s holiday: up to 15 additional days outside the usual rota.

Hours

  • 8am to 6pm weekdays (with ½ hr break)
  • 9am to 6pm on Saturdays (with ½ hr break)
  • 10am to 4pm on Sundays (no break)

In return we will offer a basic salary of £13,961 per annum. This is equivalent to an hourly rate of £8.66 per hour, and will be paid monthly.

Benefits includes 17 days annual leave, pension, employee discounts on products and services, plus other fringe benefits.

 

HOW TO APPLY:

Online applications only, for initial telephone interviews. Unfortunately walk-in candidates won't be considered in our selection process.

Please include your CV and a brief covering letter.

Successfully selected candidates will be contacted for an initial telephone interview.

 

 

No Agencies Please

 

 

 

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