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8 months ago
Renault Retail Group
Salary: £13,961 pa (£8.66 per hour) + quarterly bonus
Location: Swansea
Job type: Permanent
Contact: Raja Mallik
Category: Hospitality Jobs

Part-time Showroom Host / Meeter-Greeter
Swansea (SA7)
Car Dealership Receptionist, Front of House
3-days on, 3-days off, job share
£13,961 pa (£8.66 per hour) + quarterly bonus

Renault Swansea seeks a confident and immaculately-presented individual with a professional telephone manner to join our customer-hosting Front-of-House team, job-sharing as a permanent part-time Meeter-Greeter / Receptionist.



We are looking for a confident individual who enjoys dealing with people both in person and over the phone. Previous Front of House reception or hospitality experience is essential.


Officially entitled “Customer Diamond” this is a pro-active role where a tremendous first impression is critically important, from a polite and attentive welcome to walk-in customers to a timely, professional and helpful response to phone and email enquiries.

Duties include answering incoming calls and directing them to the relevant department in an attentive, helpful and welcoming manner, hospitality: warmly welcoming customers, colleagues and VIPs to the dealership and directing them in a helpful manner, maintaining the showroom’s point of sale material, handling incoming and outgoing post, plus other front of house / customer service duties in line with the remit.





  • Flexibility to work the required hours
  • Extensive previous experience in a busy reception or meeter-greeter role
  • IT literate: Intermediate skill level in Microsoft Outlook, Word and Excel
  • Within 30 minutes commute of our Dealership


Desirable previous experience

  • operating a telephone switchboard
  • handling a computer-based messaging system
  • incoming/outgoing post and deliveries


As a result of the expected duties, particularly in regards to meeting and greeting customers, our preference will be for candidates that have operated recently as front-of-house receptionists rather than office receptionists/administrators.


Working Pattern


·        3 days on 3 days off

·        As our dealership is open 7 days a week this pattern will include weekend work.

·        Alternating (job share) with another Part-time Receptionist

·        Averaging 31 hours per week across a 6-week rota.


The role averages 31 hours per week and we require candidates to have a flexible approach to cover holidays and attend VIP events and training when necessary.

Per year, our Meeter-Greeters are required to cover the other Meeter-Greeter’s holiday: up to 15 additional days outside the usual rota.


·        8am to 6pm weekdays (with ½ hr break)

·        9am to 6pm on Saturdays (with ½ hr break)

·        10am to 4pm on Sundays (no break)

In return we will offer a basic salary of £13,961 per annum. This is equivalent to an hourly rate of £8.66 per hour, and will be paid monthly.


A quarterly bonus scheme is in place that enables additional earnings of up to 12% of the basic salary, with KPIs based on call handling, mystery shops and daily staff reports.


Fringe benefits include 16.5 days annual leave, pension and superb career opportunities.




Online applications only, for initial telephone interviews. Unfortunately walk-in candidates won't be considered in our selection process.

Please include your CV and a brief covering letter.

Successfully selected candidates will be contacted for an initial telephone interview.



No Agencies Please




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