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about 1 month ago
Orange Recruitment
Salary: £17,000 basic plus Bonus
Location: Macclesfield
Job type: Permanent
Contact: Orange Recruitment
Category: Banking Jobs, Call Centre Jobs, Customer Service Jobs, Finance Office Jobs
Outbound Call Centre (no cold calling)
Macclesfield (SK10)
Salary £17,000 basic plus Bonus
Permanent

Exciting new opportunity has arisen due to continuous growth. Our client is looking for a full time Outbound Call Centre Agent to joint their small team based in Macclesfield. They are looking for a customer champion, creative thinker, problem solver.
You will need to be friendly, positive, hard-working, someone who likes to think on their feet and is passionate about everything that they do.

Role
This is for a 40 hour per week full time Outbound Call Centre agent position. The Agents are the first point of contact for customers from variety of sources. Using your skills, you will undertake to complete an information gathering fact find with the applicants and explain the application process. You will not be required to work on a on an outbound dialler.

Experience
Experience of customer service is essential and ideally sales. You must have a great telephone manner and excellent rapport building skills. Good and accurate keyboard skills are required, along with attention to detail.

Key responsibilities

• Making outbound calls to customers who have enquired for a loan.
• Transferring customers to unsecured lenders
• Chasing clients for outstanding documents

Personal aptitudes required:

• Motivated by positive customer interaction
• Actively enjoys talking to clients and have the patience to explain products
• Drive and determination to meet targets and succeed

Hours: Monday - Wednesday 10 am - 7pm Thursday 9 - 6.30 Friday 9 - 5.30

Please apply online and submit your current CV and contact details.



Orange Recruitment is advertising this position on behalf of our client. By clicking apply you accept that your application will be forwarded to only this client in order for them to consider you for the role.

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