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15 days ago
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Operations Assistant


Recruitment Genius
Salary: £25000 - £28000 per annum
Location: Dartford
Job type: Permanent
Contact: Recruitment Genius Ltd
Category: Admin Jobs
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Location: Office based (Hartley, Longfield) including travel to & around London.
Salary: £25,000 - £28,000
Hours: 40 hours per week.
Job Type: Permanent - Operations Assistant

The Company

With over 30 years' experience in the industry, this companies established client base range from National Facilities Directors for blue chip companies to Office Managers. They cover an array of services that are required to effectively design, create, clean and maintain professional work places throughout London, the South East and Home Counties.

The company is quickly becoming the one-stop shop for all office cleaning and maintenance needs!

They are looking for an experienced, well organised and highly motivated individual to assist the Operations Manager and Cleaning Team on managing 100+ cleaning contracts. The role is predominantly site based and reactive to make sure the customer receives the best service possible with the highest standards of cleaning.

The Role

Reporting to the Operations Manager, you will be responsible for supporting the Operations Manager on the management of the Senior Area Supervisor and Area Supervisors to ensure the smooth running of their respective customer sites, a portfolio of 100+ contracts and 180+ cleaning staff. You will be responsible for ensuring the highest level of cleaning standards and that customer and staff satisfaction is maintained through excellent customer service.

Key Responsibilities Include:
- Supporting Operations Manager
- Site folders i.e. RAMs and COSHH
- Staff training docs
- Mobilisation setups
- Complaints handling
- Managing supervisors' diaries
- Setup weekly meetings
- Contract management support
- Assisting with site audits
- HR
- Phone audits
- CRB checks - Staff uniforms

The Candidate

The ideal candidate will:
- Be pro-active, logical and forward thinking.
- Be flexible on working times and able to travel across London when required.
- Have a good knowledge of the commercial cleaning industry.
- Have a strong desire to succeed and promote a high level of customer service.
- Have self-motivation.
- Have excellent communication skills.
- Take full responsibility for tasks.
- Manage teams in a supportive manner.
- Be based with access to London.
- Have a valid UK driver's license, satisfactory references and right to work in the UK.

The Rewards

A competitive salary and up to 28 days annual leave (depending on length of service) and a pension scheme.

Experience:
- Operations support: 1-2 years (Required)

Location:
- Kent / London (Preferred)

Licence:
- Driving License (Required)

How to Apply

Applications are accepted only if accompanied with a CV. If your application is successful, you will be contacted within the next two weeks.
Location: Office based (Hartley, Longfield) including travel to & around London.
Salary: £25,000 - £28,000
Hours: 40 hours per week.
Job Type: Permanent - Operations Assistant

The Company

With over 30 years' experience in the industry, this companies established client base range from National Facilities Directors for blue chip companies to Office Managers. They cover an array of services that are required to effectively design, create, clean and maintain professional work places throughout London, the South East and Home Counties.

The company is quickly becoming the one-stop shop for all office cleaning and maintenance needs!

They are looking for an experienced, well organised and highly motivated individual to assist the Operations Manager and Cleaning Team on managing 100+ cleaning contracts. The role is predominantly site based and reactive to make sure the customer receives the best service possible with the highest standards of cleaning.

The Role

Reporting to the Operations Manager, you will be responsible for supporting the Operations Manager on the management of the Senior Area Supervisor and Area Supervisors to ensure the smooth running of their respective customer sites, a portfolio of 100+ contracts and 180+ cleaning staff. You will be responsible for ensuring the highest level of cleaning standards and that customer and staff satisfaction is maintained through excellent customer service.

Key Responsibilities Include:
- Supporting Operations Manager
- Site folders i.e. RAMs and COSHH
- Staff training docs
- Mobilisation setups
- Complaints handling
- Managing supervisors' diaries
- Setup weekly meetings
- Contract management support
- Assisting with site audits
- HR
- Phone audits
- CRB checks - Staff uniforms

The Candidate

The ideal candidate will:
- Be pro-active, logical and forward thinking.
- Be flexible on working times and able to travel across London when required.
- Have a good knowledge of the commercial cleaning industry.
- Have a strong desire to succeed and promote a high level of customer service.
- Have self-motivation.
- Have excellent communication skills.
- Take full responsibility for tasks.
- Manage teams in a supportive manner.
- Be based with access to London.
- Have a valid UK driver's license, satisfactory references and right to work in the UK.

The Rewards

A competitive salary and up to 28 days annual leave (depending on length of service) and a pension scheme.

Experience:
- Operations support: 1-2 years (Required)

Location:
- Kent / London (Preferred)

Licence:
- Driving License (Required)

How to Apply

Applications are accepted only if accompanied with a CV. If your application is successful, you will be contacted within the next two weeks.

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