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about 1 year ago
Blue Octopus
Salary: £18,000 per annum
Location: Leeds
Job type: Contract
Contact: Blue Octopus Team
Category: Admin Jobs, Customer Service Jobs

Our client is a leading energy and services group employing 20,000 people in the UK. Our client is using its energy and services capabilities to lead the UK’s transition towards a more secure and sustainable future, through a strategy based on investment in critical energy infrastructure, integration of its energy expertise with its broad services offer, and innovation in customer-led solutions and technologies. The business has well-established and diverse operations that span the exploration and production of gas and oil; on-shore gas storage; generating power as one of the UK’s largest independent power producers; providing power and gas to thousands of business; and delivering services to more than 14,000 customer sites across the public and private sector.

They are now looking for a customer focused Home Energy Market Operations Administrator to join them.

Within the role, you will be responsible for administering the change of supplier, meter data management and associated processes for both our gas and electricity domestic customers.

Liaising effectively with third party agents, you will assist with the maintenance and development of all registration systems and processes for domestic customers and resolve exceptions associated with the registration process, ensuring all market interaction processes are operated in a timely and efficient manner. Helping to ensure that Home Energy’s obligations for theft risk reporting and monitoring are met, you will resolve meter faults and validate meter reads and data to ensure that relevant industry targets for settlement accuracy are met.

If you have a strong commercial acumen and demonstrated ability to succeed in a complex and dynamic environment, then we would love to hear from you. We’re looking for an individual who has exceptional organisational and numerical skills. With a proven ability to produce accurate work within tight deadlines, you will have a keen eye for detail and be able to build positive relationships.

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.

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