Office Operations Manager - Candidate Source Ltd

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Description

Our client is an innovative leader in their specialist sector that marries both first class customer service and technical innovation. Employing 50 staff they enjoy big company credibility and capability while simultaneously fiercely protecting their small company mentality.

Due to continued expansion they now require an Office Operations Manager to be responsible for ensuring and improving the performance, productivity, efficiency and profitability of departmental and organisational operations through the provision of effective methods and strategies. You would also be responsible for HR including managing recruitment, training and policies/procedures.

THE ROLE

Implement the improvement of processes and policies to improve profitability and support the organisational goals.
Liaison with top management to assist in the development of strategic plans for operational activity.
Implement and manage operational plans.
Formulate and implement departmental and organisational policies and procedures to maximise output. Establish KPIs to monitor and evaluate performance and implement improvements.
Human Resources - Implementing and promoting equality and diversity policy; health and safety policies etc. monitor adherence to rules, regulations and procedures.
Overseeing the recruitment of new staff, promoting staff development and training.

THE INDIVIDUAL

You will be adaptable, influential, a highly effective communicator and a strong leader with proven operations and people management / HR skills with a successful track record of leading and managing teams.
Parking industry exposure would be beneficial, but more so would be experience of managing an operation where technical innovation and customer services meet.
You will be able to formulate plans and implement them.
You will have strong problem solving skills, willing and able to make decisions and delegate where necessary.
You will be an influencer and have good negotiation skills.
HR / conflict management skills.
You will contribute to the continual development and improvement of the business to exceed customer expectations.
You could have a business administration, commerce, management, industrial technology or industrial engineering education or a relevant operations management qualification.
You could have a college degree in business administration, commerce, management, industrial technology or industrial engineering or operations management.
You will have knowledge of financial and accounting principles and practices.
Knowledge of human resource principles and practices.
Knowledge of project management principles and practices.
You will be highly IT literate.

WHY APPLY?

A basic salary c. £50,000 p.a. + 25 days holiday + benefits.

For immediate consideration send your CV via the Apply Link


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