Office Manager - Luxury Travel (Mon-Fri)This is a great opportunity for a management professional with a passion and first-hand experience of the luxury market to lead a boutique travel brand in London. If you enjoy recognition and strive to be the best, then this is the perfect time to join a very well established luxury travel business that rewards and recognises excellence.
Our client is seeking an effective and persuasive professional as the role will be responsible for both people and office management. The successful applicant will report directly to the Managing Director.
Office Manager Role & Responsibilities:
Adopt a hands-on approach, you’ll manage the day to day office operations
Ensure the brand’s front and back office continues to offer a high-calibre concierge service to its HNW clientele
Inspire to drive sales and focus on enhancing customer experience
Mentor your team and their overall performance: A balance between efficiency and happiness
KPI Management: Assess, complete, communicate and manage Team KPI’s
Transfer of Knowledge: ensure your team members are on top of their game and contribute towards a positive working environment
Maintain quality levels and develop performance improvement measures
Keeps up to date with luxury travel products and competitors
Performance manage, identifying team training needs with Human Resources and plan training sessions
Now Let’s Talk About You:
Travel Management experience gained within mainstream/luxury travel
An understanding and passion for luxury bespoke sales
Articulate and decisive leader with a strategic mind-set
Possess the ability to inspire and develop people
Ability to lead and motivate others with an even temperament
Possess solid understanding of sales KPIs, and demonstrate strategic capability
Investigative/inquisitive nature, with strong focus on results
Basic salary is £38,000 - £43,000 DOE, plus performance bonus + benefits
Working hours, Monday to Friday, 9am-5.30pm
23 days annual leave, plus all public holidays
Private medical healthcare
Luxury Fam Trips
Sounds Like You? If so, we’d love to hear from you!
Important, Please Note: It is unlawful to employ a person in a UK-based role who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation prior to applying.