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2 months ago
Additional Resources Ltd
Salary: £25000 Per Annum
Location: Manchester
Job type: Permanent
Contact: Naomi
Category: Finance Office Jobs
New Business Manager (Debt Recovery) - Manchester

Salary: 25k

The Company

Our client has over 7 years of trading Debt Support Centre has helped over thousands of people to resolve their financial difficulties. They hold customer satisfaction paramount to their success and believe in transparency and honesty in what they know can be a very difficult time.

The Role

Our client are looking for a Debt Management new business manager, Ideally someone with DM experience but isnt essential, Ideally someone with at least 2 years' experience in a new business role and that has experience managing a team along with having a figures and reporting mind.

For the right person there is extreme career progression with this role.

Working hours-

Hours of work: 10am - 8pm Monday to Thursday, 10am - 2pm Friday's, 1 in 3 Saturdays 10am-3pm

Role Responsibilities:

Taking full responsibility for the debt management team including all sales targets, individual goals and advisors' targets

Creating and completing individual 121's, training and coaching with individual sales advisors.

Motivating and driving the sales performance and the sales efficiency through the lead conversions.

To ensure and keep up to date all aspects of compliance, Data Protection, Anti Money Laundering and financial crime awareness and to ensure all staff within the sales team are compliant within these KPI's.

Demonstrate drive and passion within the sales floor to achieve sales targets set on a monthly basis.

Communicating proficiently with all levels to get the best sales results.

To proactively contribute and support the senior management team with company initiatives and projects that will maximise sales and operational improvements.

Create and maintain strong internal relationships that focus on driving sales and also improving support and development that enables working in partnership with not only the Department Managers but also sales staff both on the sales floor and within customer services.

Develop and deliver effective coaching for individual sales advisors to assist in the achievement of sales KPI's and sales targets.

Excel in the drive, passion and motivation of individuals to produce top sales professionals within the industry consistently reaching their sales targets.

To always behave in a professional and effective manner and lead by example

To adapt communication style and approach to meet sales needs and expectations.

Maximise all opportunities ensuring that all lead referrals are worked relentlessly

To accurately record all information on the relevant DFH systems or associated paperwork, ensuring high levels of accurate information is provided.

To be open to feedback, coaching and development from senior management to improve performance.

To attend, participate in and contribute to management and team meetings and any briefings.

Comply with Data Protection Legislation with regards to disclosure of information.

Comply with all Regulatory bodies ensuring all staff is regularly spot checked for compliance and conduct to ensure the integrity of the business is upheld.

The profile is not an exhaustive list of activities that the role holder may be required to undertake. The company may require the role holder to perform other duties as the Company deem necessary to fulfil the requirements of the role.

Essential Skills & Requirements:

Excellent communication skills, both verbal and written

Strong negotiation and influencing skills

Ability to produce and develop individual's sales performance skills

People orientated

Experience in debt solutions essential

Ability to manage people confidently and identify strengths and weaknesses

Ability to develop individuals to peak performers

Ability to produce accurate, analytical MI reports

Drive, passion and motivation to produce sales on all occasions

Excellent time management and organisational skills

Proven track record of target achievement in a leadership role

Growth mindset

Organised and able to prioritise work

Customer focused with good attention to detail

Willingness to adapt and change

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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