Inbound Client Advisor / Telesales / Call Handling / Call Centre / Business Development - networx

Description

Inbound Client Advisor / Telesales / Call Handling / Call Centre / Business Development

Wilmslow, Cheshire

£17,000 - £20,000 plus performance related bonus

Our client is a British bank and their service is founded on real market expertise and empathy with their customers’ needs. In short, they aim to be different from other banks, reliable and easy to do business with, offering straight forward products, combined with great value and service to UK consumers and small and medium size businesses.

It’s exciting times and it is a great place to be. Due to continued growth and market recognition it’s now time to increase their team. To join our client it is essential that your attitude fits their ethos. They want positive people who will go the extra mile and who are proactive and flexible in their approach. They have ambitious growth plans and are looking for people to grow with them and who would like to help shape the culture and the way things are done. 

Like a challenge? Yes. Thrive on pace? Yes. Dedicated to team working to deliver a customer experience that is second to none? Yes. Looking for role which isn’t typical 9-5? Yes. Then with our client is where you should be. 

As part of the residential mortgages’ new business development team you will help deliver an effective telephone-based sales service managing inbound calls from brokers within the residential mortgages industry.

A typical day will be:-

• Receive inbound calls and promote the residential mortgage products
• Actively encourage brokers to consider the benefits of the service
• Assist brokers with queries and deliver key business messages
• Understand and embrace the principles of Treating Customers Fairly (TCF)

The successful candidate will have previous call handling and sales experience, ideally both inbound and outbound. Previous experience and knowledge within financial services, specifically the residential mortgage market, would be advantageous but is not essential

Our client strives to create enthusiastic teams with the self motivation and drive to always deliver. It is their aim to be different and work with their customers to really establish what works for them.

Important Note:

After forwarding your CV for this position, you will receive an email from networx that requires action in order for us to submit your details.