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10 months ago
Progress Recruitment Solutions (UK) Ltd
Salary: £18k per year
Location: Swansea
Job type: Permanent
Contact: Andrew Lake
Category: Admin Jobs

Service Administrator
Swansea
£18,000
40 hour week with every other Saturday 8am-1pm

Objectives
To produce an accurate invoice/claim to allow prompt payment
To provide effective day to day workshop administration from job card to invoice
To ensure all scanned job packs meet the manufacturers Warranty/R&M standard
To encompass a supportive role within general aftersales activities.

Reporting:
The Administrator will report to the Group Aftersales Admin Manager

Key Responsibilities:
• Audit job card packs in line with manufacturer guidelines
• Ensure all invoiced job packs are scanned in to file director against WIP number
• Submit eskulabs/one link requests as required
• Obtain and update order numbers
• To resolve account queries within 14 days of receipt
• To post and reconcile warranty/R&M payments on a weekly basis
• To resolve R&M/Warranty denials and queries within 5 days
• Maximise available hours to ensure sold hours targets are achieved
• To maintain WIP to agreed levels through out the month
• Ensure WIP remains current and that any aged WIP can be explained
• Ensure all claims submission timeframes are adhered to
• Liaise with manufacturer as required via telephone, email etc

Key Requirements
• Motor industry experience is essential, preferably in an administrative role
• Kerridge experience is advantageous

To apply for this role, please contact Progress Recruitment quoting reference PRS15670

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