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17 days ago
only 11 days until close

Minor Works Administrator


Recruitment Genius
Salary: £18000 - £21000 per annum
Location: Gravesend
Job type: Permanent
Contact: Recruitment Genius Ltd
Category: Admin Jobs
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This employer is looking for a dynamic, positive and eager individual to join a fun, hard working and driven atmosphere within a small office team which has been created due to continued success and growth. They have continued this growth throughout the last year which is testament to their hard working staff.

The role is on working along side other staff in the office, primarily supporting the office manager on the minor works help desk. Daily tasks will vary making each day different and more varied. Being dynamic will be important along with striving to achieve good results for the business. This will assist growth within the business.

Tasks will include:
- Scheduling engineers/sub-contractors works in with customers and the operatives - including drainage engineers, electricians, plumbers and ground-workers
- Dealing with calls and emails from both clients and operational staff and gaining uplifts where required.
- Proof reading engineer reports via their PDA and updating customers upon completion
- Costing jobs with rates onto their CRM system along with their clients individual systems
- Ensuring correct levels of profit are achieved on each job
- Carrying out administration, including filing, processing orders and deliveries
- Raising quotations for follow on works with support if required
- Managing equipment hire
- Invoicing completed works (after further training)
- Reviewing previous day's works to ensure all complete, re-arranging site visits where necessary
- Taking ownership of a job ensuring complete satisfaction
- This will also include dealing with incoming calls and other receptionist duties.

You Will Have:
- Proven work experience in a client service support role within a busy office / operational environment within the facilities management industry (plumbing, drainage, and mechanical)
- Ability to work under pressure
- Proficiency in MS Office applications, including Word and Excel
- Strong Customer service and communications skills

Desirable:
- Experience of Job Logic
- Experience in the facilities management industry

Location & Travel: Meopham, Kent - No travel required.

Join us if you are looking to join a successful company for progression with an enjoyable work place with like minded people.
This employer is looking for a dynamic, positive and eager individual to join a fun, hard working and driven atmosphere within a small office team which has been created due to continued success and growth. They have continued this growth throughout the last year which is testament to their hard working staff.

The role is on working along side other staff in the office, primarily supporting the office manager on the minor works help desk. Daily tasks will vary making each day different and more varied. Being dynamic will be important along with striving to achieve good results for the business. This will assist growth within the business.

Tasks will include:
- Scheduling engineers/sub-contractors works in with customers and the operatives - including drainage engineers, electricians, plumbers and ground-workers
- Dealing with calls and emails from both clients and operational staff and gaining uplifts where required.
- Proof reading engineer reports via their PDA and updating customers upon completion
- Costing jobs with rates onto their CRM system along with their clients individual systems
- Ensuring correct levels of profit are achieved on each job
- Carrying out administration, including filing, processing orders and deliveries
- Raising quotations for follow on works with support if required
- Managing equipment hire
- Invoicing completed works (after further training)
- Reviewing previous day's works to ensure all complete, re-arranging site visits where necessary
- Taking ownership of a job ensuring complete satisfaction
- This will also include dealing with incoming calls and other receptionist duties.

You Will Have:
- Proven work experience in a client service support role within a busy office / operational environment within the facilities management industry (plumbing, drainage, and mechanical)
- Ability to work under pressure
- Proficiency in MS Office applications, including Word and Excel
- Strong Customer service and communications skills

Desirable:
- Experience of Job Logic
- Experience in the facilities management industry

Location & Travel: Meopham, Kent - No travel required.

Join us if you are looking to join a successful company for progression with an enjoyable work place with like minded people.

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