Would it inspire you to see the tangible impact of your work on the world? To work for a company that is committed to making a positive difference for people everywhere? If so, this could be the organisation for you. Our client is a global professional membership organisation. They are at the heart of a management career in construction.
They are the world's largest and most influential professional body for construction management and leadership. Their members work worldwide in the development, conservation and improvement of the built environment. They are tasked with promoting good practice within their industry to improve the quality of life for everyone.
About the Role
They are now looking for a Membership Administrator to co-ordinate an end-to-end professional review process, ensuring that an excellent level of customer service, support and guidance is provided at all times to their Members, Assessors and Verifiers.
Acting as a key point of contact for professional review queries, you will provide support and advice where necessary on the criteria for professional review and individual members’ readiness to commence the process. Liaising with regional and international colleagues to ensure consistent advice is provided, you will follow up enquiries and expressions of interest to encourage professional review applications and attend events and workshops to promote their membership.
You will also act as a designated point of contact for assigned applicants; overseeing their application from beginning to end and ensuring a consistent, high quality experience is delivered throughout. You will review applications against set criteria and advise potential members of any necessary changes to be made to their submission.
What they’re looking for…
So, if you are confident, well-mannered and have the ability to deal with members and potential members at varying levels of seniority in person, in writing and over the phone, then they want to hear from you!
You will be an organised individual who has the ability to work to targets and deadlines in what can sometimes be a pressurised environment. You’ll have excellent written and verbal communication skills, attention to detail and the ability to analyse written reports and applications. They’d also like you to have strong administration skills, be IT literate to include Microsoft Word and Excel and have some experience of working with a CRM. Previous experience of working in a membership environment would be of distinct advantage, however this is not essential.
What you might be asking is - why work for them?
In a nutshell, because they can offer you a really friendly, flexible and welcoming working environment, and they’ll show you that they’re committed to your personal wellbeing and to your development within your role. They’ll offer you a fantastic range of benefits – from access to a great pension scheme through to a variety of health and wellbeing schemes; and they’ll make sure that you’re constantly learning throughout your time with them. They even hold a Silver Investors in People Award – which they really hope will show you their commitment to this.
No two days will be the same in this exciting position, so if you thrive in an ever changing environment and love to get your teeth into a real challenge then this could be the role for you!
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.