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7 months ago
Blue Octopus
Salary: £31,371 to £33,799 per annum
Location: Barnsley
Job type: Permanent
Contact: Blue Octopus
Category: Customer Service Jobs

About Us


Berneslai Homes are a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Metropolitan Borough Council. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley.


About the Role


We have an exciting opportunity for a Leasehold Officer, responsible for the development and management of the Leasehold Management service and with day to day operational responsibility for the provision of a responsive, customer focused service.


As a first point of contact and advisory service for current, new and prospective leaseholders you will deal with general correspondence on leasehold issues, produce reports, court papers and other relevant documentation.  


Maintaining current knowledge of leasehold management issues and advising front line teams on the provision of a responsive repair service, you will be responsible for the provision of annual service charge estimates and statements and be the lead officer for raising invoices for major works and improvements.


What we’re looking for…


We are looking for someone with extensive experience of leasehold management including consultation and service charging.   


Able to take ownership and agree the resolution of enquiries and complaints and with excellent organisation skills, you will have knowledge of the legal framework underpinning leasehold management and service charges.


In addition, you will have chartered Institute of Housing Level 5 or above, a degree OR equivalent level of knowledge gained through relevant work experience.


What you might be asking is, why work for us?


We are proud to be an IIP Gold Accredited Organisation and we put our people first! By joining Berneslai Homes, you will have access to a wide range of employee benefits including:


·         Flexible Working Packages

·         Excellent Pension Scheme

·         Discounted Gym Membership

·         Health & Wellbeing Checks

·         Fantastic Training and Development Opportunities


The role is based in central Barnsley, with excellent transport links from the M1 and Barnsley train station.


Please refer to the full Job Description and Employee Specification upon completing your application. CVs will not be accepted.


Closing Date: Friday 31st January 2020


Interviews will be held 13th + 14th February 2020


This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.


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