5 months ago
Elevation Recruitment Business Support are currently working with a key client who are looking to recruit an IT Support Engineer. This is on a 12 Month Fix Term contract.
●Answer phone calls and log the requests on the IT Service Desk, responding in a timely manner to the user's problems and queries.
●Responsible for managing backups and server replications, resolving and alerting the IT Manager of any issues as soon as they occur.
●Diagnosing and resolving technical issues.
●Undertaking IT projects as instructed by the IT manager.
●Providing desktop, server and Network support.
●Supporting and maintaining Microsoft/VMWare Servers, Desktops and Microsoft Exchange, network switches and infrastructure.
●Setting up and configuring new laptops and desktops, servers, switches, W.A.P, etc
●Ensuring security and windows updates are applied to desktops and laptops. Firmware updates are applied to switches, WAP and other Network Equipment. Software updates are applied to VMWare, Veeam and other Network related software.
●Helping users with internal moves including phones.
●Patching of network infrastructure and phones
●Ensuring all logs for equipment, software, passwords, Network Changes and users are maintained.
●Ensuring patches and upgrades are applied to core servers.
●Creating purchase requisitions for IT and Network hardware/software.
●Ensuring licensing for all software purchased is recorded and maintained.
●Exchange server mailbox maintenance including archiving mailboxes.
●Setting up new users and disabling expired accounts in accordance with I.T Procedures
●Providing support for MAC PCs and Linux Servers.
Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on Administration positions in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.
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