Our IT apprenticeship offers you the opportunity to gain a formal IT qualification (Level 3 in IT) as well as paid on-the-job training. You'll be supported by Andy and Louis and work closely with Kostas on the ground. You'll assist with building and rolling out new systems on Windows 10 and Office 2016, support the client suite from an IT perspective including video conferencing, aid with desktop support and handle calls from the service desk, set up equipment for new joiners, replace and update our equipment (hardware / software / mobile devices), printer / multi-functional devices and help us when we press the wrong button (or spill tea in our keyboard), and much more.
The list is by no means exhaustive and, as well as the day to day role. there will also be the opportunity to help with the upcoming refurbishment in our Plymouth office, so lots to get your teeth stuck in to. There will also be the opportunity to travel to other UK offices – getting to know the wider IT Team and firm, supporting other offices during rollouts and holiday cover for the level 2 team. The IT team are very hands on and you will get the opportunity to work with the wider IT Team delivering support, projects and initiatives, which will really help to broaden your wider IT knowledge.