Elevation Recruitment are currently looking to recruit an Internal Account Manager for a business based in Sheffield.
Key Accountabilities: -Complete ownership of your customer accounts from 'order call off to cash'. -Operating as the lead point of contact for all customer requirements, including orders/call offs, execution of confirmation calls, query handling and liaison for all changes and/or remedial work that might occur within a given site and order schedule. -Building and maintaining strong relationships based on trust -Proactively manage the customer order banks through regular contact with sites and sales. --Manage every stage of the order process -Manage all customer issues/complaints -Actively assist in the cash collection process by overseeing compliance -Act as the first point of contact for escalated collection queries. -Maintain regular communication with your customer account project managers -Study daily, weekly and monthly KPI's to improve the company's 'Right First Time' success rate
Elevation Recruitment Group Business Support is a specialist division of Elevation Recruitment Group focusing on the recruitment of talented Administrators to Senior Office Managers throughout Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.